Malauna M. Hudson, M.Ed Email & Phone Number

Dallas, TX, US

• Managed 66 active early childcare providers, guiding 80% (53) through licensing boot camps initiated and facilitated across cohort-based educational programs.
• Onboarded 77% (51) of providers onto the company's Child Care Management System (CCMS) marketplace platform, enhancing operational efficiency by 20%.
• Created and led a licensing bootcamp tailored for Family Child Care (FCC) providers, condensing an eight-week program to three weeks, improving recruitment rates by 25%, retention by 30%, and provider productivity by.
• Tracked and managed data using HubSpot and ChurnZero, ensuring 100% adherence to state policies, procedures, and licensing protocols.
• Developed comprehensive educational content using Rise and Articulate for high-quality childcare environments.
• Utilized strong networking skills to secure new partnerships, expanding the company's market reach.

St Louis, Missouri, United States

• Led a team of Training Enrollment Coordinators, scheduling and facilitating international training sessions for Parent Teachers to serve contracts and independent clients.
• Analyzed data using Excel to improve training accessibility by 15% and enrollment by 4%.
• Provided reflective and administrative supervision, promoting team cohesion and supporting individual growth, improving team performance metrics by 6%.
• Created and managed training courses in customer management systems, increasing event attendance by 13%.
• Supported state and county training teams, maintaining high satisfaction and an 8% increase in contract renewals.
• Streamlined internal processes, reducing approval time by 4 hours and improving efficiency by 6%.

Greater St. Louis

• Utilized Salesforce and Excel for data management, increasing alumni retention by 15% post-COVID-19 mandated quarantine.
• Advised and supported 150 alumni, achieving a 90% satisfaction rate in surveys measuring college persistence.
• Developed personalized support plans, leading to a 20% improvement in persistence rates.
• Created workshops and training sessions, contributing to a 25% increase in alumni achieving academic goals.
• Analyzed alumni data to inform strategies, resulting in a 15% improvement in engagement and success.
• Collaborated cross-departmentally, resolving issues and improving alumni satisfaction by 35%.

Las Vegas, Nevada Area

• Managed academic planning using Oracle PeopleSoft, achieving an 85% graduation rate for majors.
• Developed personalized academic plans, enhancing student satisfaction and career readiness.
• Conducted advising appointments with 20 students weekly, utilizing diverse communication channels.
• Collaborated with C- level executives to implement industry-specific best practices, leading to a 5% improvement in student support services.
• Ensured accuracy in degree audits, reducing errors by 10% and enhancing progress tracking.
• Guided students on course selection and career opportunities, increasing retention rates by 5%.

Greater St. Louis Area

• Utilized Jenzabar Software for academic planning, contributing to a 72% retention rate and 9% GPA improvement.
• Developed programs aligning students with career pathways, enhancing readiness by 4%.
• Fostered partnerships across departments, implementing initiatives to enhance student support.
• Adhered to FERPA policies, managing student records confidentially across a caseload of 200.
• Prepared reports on post-graduation outcomes, contributing to an 8% increase in career placement.
• Conducted workshops and sessions, supporting student engagement and academic success.

Master Of Education - Med, Higher Education/Higher Education Administration

Activities and Societies: Women Empowerment Network, Associated Black Collegians, and initiated into the Mu Iota chapter of Kappa Delta Pi.

Bachelor Of Science - Bs, Psychology

Activities and Societies: -Served as the Founder and President of the Women Exceeding Expectations Chapter of the National Association of.