- Conduct comprehensive reviews of terms and conditions for diverse life insurance products, ensuring compliance with regulatory standards- Verify the accuracy and consistency of customer documents, cross-referencing them with records filed with IRDAI to mitigate potential discrepancies- Stay updated on monthly regulatory and statutory changes, ensuring adherence to relevant guidelines and incorporating necessary adjustments- Conduct both offsite and onsite reviews of branch operations, identifying instances of non-compliance and preparing detailed reports

- Reviewed insurance policies to ensure compliance with internal and regulatory standards- Assisted with the review of Fnu/Product Circulars on the company website.

I had the opportunity to work on the prestigious EY Global Trade Automation project-Conducting extensive research and compiling data on Antidumping duty notifications and Countervailing Duty (CVD) notifications from reliable sources such as the Central Board of Indirect Taxes & Customs (CBIC) and DGTR websites.- Identifying relevant information and collecting data related to the Foreign Trade Policy from various sources, including public notices and trade notices from the DGFT website.- Organizing and categorizing the collected data to facilitate easy access and retrieval.

I had the opportunity to handle a diverse range of legal cases and gained valuable experience in various aspects of legal practice. My key contributions and responsibilities include:- Worked on both Civil and Criminal cases, including Divorce Petitions, Property Disputes, and Recovery cases. Assisted in the preparation of legal strategies and documentation required for these cases.- Took a proactive role in conducting legal research on a wide range of legal topics to support case preparations and provide comprehensive insights to the senior advocates.- Actively participated in client meetings, observing their requirements and concerns, and engaging in meaningful interactions to ensure effective communication.- Regularly attended court proceedings alongside senior counsels, gaining practical exposure to the legal system and procedures at the District Court of Pune.- Prepared various legal documents, including but not limited to:Caveat in Civil Suit: Drafted and filed caveats to protect the interests of clients in civil suits.Evidence affidavit in Family Case and Civil Suit: Assisted in drafting affidavits containing crucial evidence and statements for use in family and civil cases.Memorandum of Understanding: Prepared comprehensive MoUs outlining the terms and conditions of agreements between parties.Power of Attorney: Drafted legal documents granting authority to represent clients in specific legal matters.Leave and License Agreement: Assisted in the preparation of agreements governing the terms of leave and license arrangements.Bail Application: Drafted bail applications to secure the release of clients from custody pending trial.Various Complaints: Assisted in drafting complaints and legal notices as required for different legal matters.

- Customer Relationship Management:Building strong and lasting relationships with customers, acting as their primary point of contact for inquiries, concerns, and requests.Actively listening to customers' needs and providing timely and accurate information, ensuring their queries were addressed and issues were resolved satisfactorily.Coordinating with internal teams, such as sales, marketing, and legal, to ensure a seamless customer experience and efficient resolution of customer inquiries.- Agreement Process and Customer Support:Assisting customers in understanding the various clauses and terms mentioned in the agreement for the purchase of flats, explaining legal obligations clearly and addressing any concerns or questions raised by customers.Providing detailed explanations of important provisions, such as payment terms, maintenance responsibilities, termination clauses, and dispute resolution mechanisms, ensuring customers had a thorough understanding of their contractual commitments.Supporting customers throughout the agreement process by preparing necessary documents, including Bank NOC and Builder NOC, ensuring compliance and facilitating a smooth transaction.- Payment Management and Loan Facilitation:Sending timely payment reminders to customers, providing them with the necessary information on payment methods and due amounts, ensuring timely and accurate payments.Assisting customers with loan applications by guiding them through the process, helping them complete application forms, and gathering the required supporting documents.Maintaining effective communication and coordination with bank personnel involved in customers' housing loan processes, promptly providing requested documentation, addressing queries, and ensuring a streamlined loan application and approval process.

Held a customer-facing role, ensuring excellent service and addressing customer inquiries for four months.