Malavika Jain Email & Phone Number

• Customer service professional with more than 3 years of sales, marketing and satisfactory customer service experience with innovative and out of the box ideas.• Experience and knowledge in working with Pro 24 Security Services Team as well as using Pro 24 systems efficiently for customer’s issues for training and other clarifications. • Experience in training and leading junior team members with customer service, sales and resolving customer’s problems.• Deliver Superior customer service using relationship building skills and integrity, resulting in returning customers and referrals.• Ability to have an engaging conversation to discover our customer’s needs and deliver a winning solution with a positive attitude; Solving customers problems and issues with always a smile on with full customer satisfaction.• Excellent communication and interpersonal skill with analytical, troubleshooting and mathematical skills. • Open minded, flexible; ready to learn new skills and work under pressure.• Strong team leader and team player with drive to succeed in dynamic fast paced environment.