Malay Ghosh Email and Phone Number

• Financial Performance Analysis: - Compare and analyze actual financial results with budget and forecasts to identify variances and trends. - Conduct in-depth analytical reviews of financial data to provide explanations for budget vs. actual discrepancies. - Offer insights and recommendations to optimize financial performance.• Monthly Management Reporting: - Assist in preparing the monthly management reporting deck, presenting financial insights and key findings to senior management. -… Show more • Financial Performance Analysis: - Compare and analyze actual financial results with budget and forecasts to identify variances and trends. - Conduct in-depth analytical reviews of financial data to provide explanations for budget vs. actual discrepancies. - Offer insights and recommendations to optimize financial performance.• Monthly Management Reporting: - Assist in preparing the monthly management reporting deck, presenting financial insights and key findings to senior management. - Develop and maintain financial models to aid in decision-making processes.• Process Improvements and Reporting: - Identify opportunities for process improvements in financial planning, reporting, and analysis. - Create standard and ad-hoc reports, tools, and Excel dashboards to enhance the efficiency and effectiveness of financial analysis.• Overhead Allocation: - Perform overhead allocation to ensure accurate and balanced financial transactions between various entities within the organization. - Collaborate with the finance team and other relevant stakeholders to resolve any discrepancies on a monthly basis. Show less

• Running Financial Capability projects to drive profitability for bottom 5 clients every quarter.• Analyzing the impact of top line and bottom line and working closely with CS leaders to mitigate the impact• Advising CS leader for the scope of revision of bill rates or KPI parameters and help them to negotiate the correct pricing • Expertise in interpreting & implementing various business & operational efficiency improvement projects through Lean and Six Sigma… Show more • Running Financial Capability projects to drive profitability for bottom 5 clients every quarter.• Analyzing the impact of top line and bottom line and working closely with CS leaders to mitigate the impact• Advising CS leader for the scope of revision of bill rates or KPI parameters and help them to negotiate the correct pricing • Expertise in interpreting & implementing various business & operational efficiency improvement projects through Lean and Six Sigma Projects• Understanding customer’s needs of the process and driving process improvements mainly focused on process optimization, cost reduction, KPI improvement and operational excellence• Driving transformation project related to finance domain Show less

• Prepare Original Budgets, RFTs & Weekly Projections with the help of information shared by Ops/CS & WFM• Prepare revenue and cost models by referring client’s contract copy of budgeting, trend analysis and forecasting• Forecast, Interprets and summarizes weekly projections and provide variance analysis and commentary for week on week to top leadership team and running quarter projection on Gross Margin and Revenue• Analyzing the impact of top line and bottom line… Show more • Prepare Original Budgets, RFTs & Weekly Projections with the help of information shared by Ops/CS & WFM• Prepare revenue and cost models by referring client’s contract copy of budgeting, trend analysis and forecasting• Forecast, Interprets and summarizes weekly projections and provide variance analysis and commentary for week on week to top leadership team and running quarter projection on Gross Margin and Revenue• Analyzing the impact of top line and bottom line and working closely with CS leaders to mitigate the impact• Advising CS leader for the scope of revision of bill rates or KPI parameters and help them to negotiate the correct pricing Show less

1. Accounts Management - To follow up with clients and maintain relation with them 2. Maintain region portfolio of delinquent accounts and creating daily reports3. Analyze portfolio performance, identify business opportunities, and drive critical business decisions. Create detailed report of the process performance and measuring performance gaps4. Responsible for generating revenue with maximum liquidation through inventories

1. Worked as Backend data specialist and responding to customer mail for their queries2. Takes action to resolve issues resulting from errors caused internally or due to customer dissatisfaction3. Client Interaction - Interacts with the client, based on information collected for customer surveys 4. Report Generation - Generates necessary regular and ad-hoc reports

1. Primary research for banking products through client tool and submit reports to client2. Participate in regular telephonic discussions and meetings to understand and interpret requirements to deliver products and services ensuring client satisfaction3. Data updating and manipulation of customers upon request in Siebel CRM 4. Preparing MI report for the team in Excel