Malcolm Macdonald Email & Phone Number

Ipswich, Ma, Us

Amherst, Massachusetts, United States

Provide exceptional customer service to an average of 5,000 attendees per event, enhancing the overall guest experienceEnsure the safety and satisfaction of all guests by ushering patrons with a valid ticket or student ID into the arenaEnforce policies and regulations such as protecting restricted areas to sustain organization of the event and crowd safetyManage crowd control of assigned section by being alert of potential hazards and reporting them to authorities or EMTsAssist patrons in finding the proper seat in a timely, efficient, and respectful manner to improve customer experienceDeliver information to patrons on where the nearest facilities such as bathrooms, food, beverages, exits are located

Mansfield, Massachusetts, United States

Facilitated the completion of turnkey quotes by obtaining square footages of 13 multi-family projects using BluebeamConceptualized and developed a value-add project in the first 10 weeks, presented results to VPs and Area ManagersCreated a template that cleans and organizes PlanSwift export data to upload into BisTrack from scratch using VBAWorked directly with the Senior PM of Turnkey to complete product submittals, schedules of values, and stud heightsAttended weekly lunch and learn meetings led by VPs of the executive leadership team for professional developmentShadowed coworkers in operations/inside sales and administration to better understand operations and accountingVisited two job sites and a truss plant to bridge the gap between the work done in the office and how it impacts the field

Ipswich, Massachusetts, United States

Communicated and collaborated with coworkers to complete home renovation projects such as sheetrocking a wallManaged time between projects, completing an average of 5 projects per week, predominantly 1 project per dayTransported clients’ appliances and furniture as needed to create a spacious and sustainable working environmentHandled power tools such as chop saws and nail guns to ensure that projects are completed safely and timelyOrganized and disposed of daily tools and materials to maintain company image and client satisfaction

Amherst, Massachusetts, United States

Planned and facilitated 2 weekly review sessions and 6 exam reviews to aid 100+ students enrolled in Calculus ICreated worksheets demonstrating 10-15 problems per session to promote course review and address student questionsParticipated in 4 rigorous trainings each semester on topics such as pedagogy, diversity/inclusion, and active learningServed as a subject matter expert to peers, gaining patience working with students who had difficulty grasping conceptsImplemented listening, effective presentation and instructional abilities, problem-solving, and public speaking skills

Ipswich, Massachusetts, United States

Worked with a team constructing wood frames to successfully shrink-wrap and store an average of 4 boats per dayServiced 100+ boats in approximately 3 months for storage during the winter season, and for use in the summer seasonCompleted basic boat mechanic work, as well as painting, waxing, sanding, fiberglassing, shrink-wrapping, etc.Operated work boat to complete on-water repairs and/or tow, test-drove boats of customers to test functionality

Bachelor Of Business Administration - Bba, Operations And Information Management, Sophomore

Bachelor Of Business Administration - Bba, Operations And Information Management, Sophomore

GPA: 3.99