Malcolm Banks Email & Phone Number

Utica, New York, Us

• Working as part of team, supports project manager, deputy project manager, and clients by developing deliverables, managing projects and tasks as assigned, and providing subject matter knowledge. Responsible for implementation of work under direction of Project Manager to ensure task milestones, schedules, and requirements are met. Develops products, supports scheduling and arrangement of facilities, equipment, and resources, and supports other efforts to ensure timely, cost effective delivery of program and objectives.• Conducts research, prepares reports, develops meeting minutes or writeups, and may format and edit final deliverables for team prior to distribution to clients.• Utilizes Homeland Security Exercise and Evaluation Program (HSEEP) principles to support development and delivery of exercises to test and assess client's emergency plans and procedures.• Meeting and event logistics/support (e.g. meeting setup, notes, material development, etc.).• Participates in briefings, conferences, webinars, client meetings, and other meetings as requested by clients, Project Manager, VP, or other Tidal Basin executive leadership.• Performs other duties as assigned.• Completes all required compliance training on annual basis.• Handled 3 calls per hour to address customer inquiries and concerns• Tracked receipts, employee hours and inventory movements.• Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance

Us

• Performed preliminary damage assessments (PDAs) with FEMA and local officials and other experts to assess damage to public infrastructure caused by natural and man-made disasters. • Conducted site inspections and prepared Damage Description and Dimensions (DDD). Compiled photographs, site sketches/ drawings, and supporting documentation. • Deployed to Texas and Puerto Rico for disaster recovery Hurricane Harvey, Irma and Maria 2017

Baton Rouge, Louisiana, Us

• Devise procedures to control nonconforming work and monitor disposition of all issued nonconformance reports.• Monitor progress and effectiveness of project quality management system.• Fostered relationships with vendors to promote positive working relationships.• Communicated with industrial equipment installers to deliver technical support throughout project execution.• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.• Managed projects from procurement to commission

Boston, Ma, Us

• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.• Conduct Inspections to Evaluate Risk Mitigation for Safety and Disaster Response Support• Conducts Recovery Scoping Meetings.• Maintain Documentation.• Ensure Human Resources& Safety Policies and Procedures Are Communicated and Executed to Ensure Compliance With Contractual Requirements and Applicable Standards• Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.• Supervised site investigations, reported issues and escalated those that required further assistance.

• Implement programs, policies & procedures.• Conduct preliminary damage assessments (PDAs) for disaster sites and provide risk mitigation measures to ensure safety of all personnel.• Develop reports and maintain documentation.• Coordinate support for safe operations• Providing technical, cost estimating, disaster recovery and/or management services with emphasis on restoring disaster sites to pre-disaster conditions.• Revised and reviewed material lists, drawings and specifications for compliance with contract codes and requirements.• Responded to inquiries from contractors and public regarding code violations and other issues with projects.• Tested construction materials by performing sampling for analysis and design.

Reston, Virginia, Us

• Conducts Preliminary Damage Assessments Conduct Close outs• Provides quality assurance and technical assistance for the FEMA PA program for local jurisdictions• Provided technical assistance for the LIPA/PSEG utility transmission and distribution line FEMA PA Section 428 program to strengthen over 300 circuits on Long Island. • Conducts site inspections to verify that work was completed in compliance with hazard mitigation grant proposal scopes of work.

San Antonio, Texas, Us

• Promoted innovative practices that ensures quality and success of the project• Conducted regular field inspections with a team on natural disasters caused by hurricane Maria and Irma in the US Virgin Islands• QA/QC reviewer, closeout reviews, completing initial, final and desktop reviews to ensure that the PW captures and documents work that is disaster related, necessary, within and supported by policy and reasonable in costs. • Investigated specific client complaints and operational problems to identify root cause and design effective corrective and preventive actions• QA/QC reviewer, closeout reviews, completing initial, final and desktop reviews to ensure that the PW captures and documents work that is disaster related, necessary, within and supported by policy and reasonable in costs. • Prepared inspection reports and submitted to the VIHA/FEMA management Worked on close outs

Coaching, Supervision, Quality Management, Results Driven, Developing Budgets, Developing Standards, Foster Teamwork

Baton Rouge, Louisiana, Us

Worked with an assigned contractor. Single line of communication to and from the contractor for statuses, issues and questions on projects. Review and approve/reject change order requests in the database system. Follow up with the contractor on general questions on specific projects and also follow up on warranty actions.

Las Vegas, Nv, Us

Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.Completes call report by observing display and pricing of competitors' products.Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.Maintains quality results by following and enforcing standards.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Richfield, Minnesota, Us

Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

Bachelor'S Degree, Biology, General

Geology/Earth Science, General