Malcolm Boyd Email & Phone Number

Huntsville, Alabama, United States

Implemented STIG guidelines for securing systems before deployment to customer sites.● Tasked with identifying and reporting bugs in development software, ensuring detailed documentation of issues for prompt resolution and enhancing software quality.● Utilized Ansible for automation to efficiently push server updates across multiple servers in a lab environment, streamlining the update process and ensuring consistent configuration.● Involved in the patching process by identifying vulnerabilities, testing patches in a controlled environment, deploying updates, and verifying system functionality post-installation to ensure security and stability.● Utilized Git for version control to manage code changes and maintain a backout plan and coordinated with the development team to obtain the latest firmware for testing and validation.● Employed virtualization tools like Virt-Manager to reduce costs and enhance data protection by taking snapshots, creating restore points for quick recovery in case of system failures.● Developed comprehensive procedure documentation for the company’s wiki page, ensuring clear and accessible guidelines for various processes and enhancing organizational knowledge sharing.● Implemented security tools like Nagios to increase system availability by effectively monitoring and managing system health and performance.● Utilized Docker for streamlined software deployment on production servers, facilitating efficient and consistent delivery of applications across customer sites.

Remote

Monitored servers to ensure proper system functions with CheckMK,Nagios, Qualys,and Graylog log management.Performed day to day Linux administration tasks such as user account management,directory services,file system sharing and permissions on Centos7 and RHEL9 nodes. Utilized logical volume manager (LVM) and swap to create,modify,delete file systems.Edited system configuration files: network settings,service configuration files,cron jobs.Installed, configured,and maintained services such as NFS,Apache Web Server,SSH,RPM and YUM Repository.Performed standard system administration tasks such as troubleshooting and problem resolution,patching,installing packages using rpm and yum, drivers,software and hardware upgrades.Configured iptables firewall and hardening Linux systems for system security.Monitored performance of servers using tools such as top,graylog, checkMK,and Nagios. Monitored and maintained the disk space and backup systems,and implemented capacity planning and growth projections on the systems.Performed troubleshooting existing user accounts,security objects and authorizations to resolve security conflicts by creating sudo rules, supporting users,setting up new accounts and password resets.Involved in daily incident management and resolved the day-to-day problems raised by the users and incidents which are logged by monitoring systems.Manage virtualized servers with VMware and Oracle Virtual Box.Handling problems or requirements as per the ticket (Jira) created.Experience creating,configuring and managing infrastructure with tools like Ansible and Terraform.Installation of Red Hat Enterprise Linux virtual machines RHEL 9 and CentOS.Experience with modern control systems, Git.

Smyrna, Tennessee, United States

Day to day operations as a patrol officer includes: handling simple and complex situation, Encountering people from different walk of life and connecting with them on some level, Deal with stressful situations in a professional manner , Self manage time and complete task in a timely manner, Ability to work as team and communicate objectives to be completed, Ability to deescalate situations and come to a peaceful solution, applying criminal law to real-world problems to resolve them.

Nashville Metropolitan Area

Day to day operations included : conducting screening of passengers to ensure compliance of transportation security regulations, communication with passengers instructing them of compliance rules and regulations.