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Malcolm Campbell is listed as Certified IT Support Specialist with extensive sales and customer service background, including management and training experience. | Learning is living! based in Washington Dc-Baltimore Area, United States. AeroLeads shows a matched LinkedIn profile for Malcolm Campbell.
Malcolm Campbell previously worked as Rideshare Driver • Uber at Uber and Insurance Sales Associate • US Health Advisors at Us Health Advisors. Malcolm Campbell holds Google It Support Professional Certificate, It Support from Merit America.
Aspiring IT Support Specialist with extensive sales and customer service background, including management and training experience. Recently completed the Google IT Support Professional certification program with Merit America. My goal to use my customer service and presentation skills along with my new IT knowledge and troubleshooting abilities to transition into the IT industry.
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Washington Dc-Baltimore Area
● Provided Rideshare service to customers while maintaining a 4.97 star rating● Communicated with customers and transported them to and from their desired destinations assuring a greatcustomer experience● Provided excellent customer service at all times and resolved customer problematic issues
Bethesda, Maryland, United States
● Worked in busy call center with a quota of 200 calls per day cold calling prospects and presenting products if theyqualified● Maintained and updated call records in the tracking database to ensure proper follow-up and presentation ofpolicies● Obtained Virginia Insurance Producer's License
Woodbridge, Virginia, United States
● Created a successful marketing program and developed a sales process to sell vehicles to customers in a busyservice department increasing sales by 18-22 cars per month● Oversaw a team of sales people providing leadership and assistance which included closing sales when necessary● Maintained high Customer Service Index (CSI) scores both in sales and service as it related sales customers byfollowing up with customers● Utilized Equity mining software “Auto Alert” to identify prospects and Vauto software to appraise vehicles
Woodbridge, Virginia, United States
● Named Corporate trainer 03/2012-2014 Supervised training of all new sales staff both in product and companyprocesses.● Oversaw team of sales people providing assistance, coaching, and counseling including closing sales as well ashelping respond to emails , making phone calls, and setting appointments● developed a process to claim Co-Op advertising funds in a timely manner maximizing the monthly Manufacturerpayout saving the company thousands of dollars in advertising expenditures
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Malcolm Campbell is listed as Certified IT Support Specialist with extensive sales and customer service background, including management and training experience. | Learning is living!.
Malcolm Campbell is based in Washington Dc-Baltimore Area, United States.
Malcolm Campbell has worked for Uber, Us Health Advisors, Lindsay Chevrolet Of Woodbridge, and Lustine Chrysler Dodge Jeep.
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Malcolm Campbell holds Google It Support Professional Certificate, It Support from Merit America.
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