Program Manager
CurrentEnsuring compliance with defined processes and procedures - I have managed a team in two important areas, interim reports and final reports ensuring that they are received on time, distributing them to members of the team and answering any queries relating to these, ensuring that the work is completed accurately and on time, I have also been responsible for sending updates to senior management regarding the reports received and outstanding. As part of a small team I also manage several projects which include monthly monitoring calls with each beneficiary, monthly update calls to the client funding the projects and quarterly reporting. This involves ensuring that the reports from beneficiaries are accurate and received on time, reporting back to the client with a summary of these reports and answering any queries generated from these.Training others: I have been responsible for training staff in the assessment of final reports and have also mentored new members of staff.Good interpersonal skills are required as I liaise with beneficiaries by phone and email, working with them to resolve the challenges and issues they face. Proven ability to prioritise work - There is a high workload that requires the ability to manage priorities carefully so that deadlines are met. Attention to detail - I assess interim and final reports to ensure that the correct grant payments are made. This requires the ability to work both accurately and at pace.
