Malcolm Evans Email & Phone Number

Maya Angelou said, “people will forget what you said, people will forget what you did, but people will never forget how you made them feel”.This quote speaks to me deeply and influences how I show up for people that I have served.I’m Malcolm Evans, a seasoned professional with a proven program management track record, sound human resources background and skills in rapidly and creatively resolving challenging customer problems. Throughout my career, I have excelled at assessing customer needs, managing team establishment and working with wide variety of complex operational and program challenges.Most recently as the Program Supervisor at Thompson Child & Family Focus, I provide experienced oversight for the daily operations, performance, care and support for clients and employees in our residential treatment program. Prior to my position as Program Supervisor, I was the Resident Manager of Seeing Beyond Disability, where I oversee the financial systems of both the program as well as the people we support. You see, being part of multiple teams throughout my career, I have had amazing experiences seeing huge projects come together and living in a constant state of possibility.Some highlights from my background include:Extensive experience supporting comprehensive resident care while performing a range of program implementation and human resources including, hiring staff, coaching, performance management, daily operations supervision, discipline and counseling An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyaltyFlexible and open to new ideas and concepts, with in-depth understanding of business operations and client servicingEarned outstanding marks on performance reviews, with special recognition for teamwork, attention to detail and going “above and beyond” to drive organizational goalsProductive in contributing effectively towards the objectives of a team, with ability to share knowledge, ideas and information while demonstrating high integrity and strong work ethicA fast learner with strong passion to continuously learn and and adapt to an ever-changing environment My Key Skills include Program Management, Team Building and Leadership, Financial Knowledge, Customer Service, Sales & Marketing Strategy, Multitasking & Teamwork, Complex Problem Solving, Case Management and, Strategic Planning.I’m always interested to hear other perspectives and discuss opportunities to collaborate; feel free to reach out.