Malcolm Herbert Email and Phone Number

Malcolm Herbert is a Senior Account Manager at Phase2. Colleagues describe him as "Malcolm is a great account manager! I was a client of Malcolm's for over a year, and the entire time it was a joy to work with him. Malcolm always looked for opportunities to improve and develop our organisation. He is very customer-centric and personable, which led to a great relationship between our teams. I highly recommend working with Malcolm!" and " I highly recommend Malcolm Herbert as a Key Account Manager. Malcolm consistently demonstrates exceptional responsiveness to service requests and keeps me informed about service developments and innovations changes on the Five9 platform. During a period of high inbound call volumes, Malcolm provided invaluable support in exploring virtual agent solutions and played a crucial role in redesigning our wall board. His proactive approach and dedication to finding effective solutions make him an invaluable asset for our service contract. "