Malcolm Hill Email & Phone Number

Analyzes and synthesizes raw data to create influential marketing campaigns with global trend metricsPulls international data to refine insights and identify levels of improvement for project managersDelivers consumable content for consumers and gains their trust through program marketing plansDesigns the process improvement methodologies with strategies in UX and Engineering DesignCollaborates with executives and senior design specialists to find the most… Show more Analyzes and synthesizes raw data to create influential marketing campaigns with global trend metricsPulls international data to refine insights and identify levels of improvement for project managersDelivers consumable content for consumers and gains their trust through program marketing plansDesigns the process improvement methodologies with strategies in UX and Engineering DesignCollaborates with executives and senior design specialists to find the most impactful course of actionDocuments all the responses from the consumers during the testing phases from ideation to executionEnsures that broad insights taken from polls and media outlets are influential and increase value propositionsCoordinates with product and business managements to research, gather and plan data module launchesTrains new staff members on regulatory compliance measures to implement cohesion for team leadersCertifies the quality of data to decrease the risk of gaps in the information and generates solution systemsDetermines the right methods for large-scale projects and sees them through the enhancement teamCrafts research with the diligence and aptitude to continue to build positive relationships and productsMakes sure that collection parties are using the best practices to curb mistakes and miscommunication Show less

Built outstanding feedback programs with the Research Manager to strengthen the consumer voice in plans Acted as the group leader for data projects and training needs for new hires during onboarding programsDrove innovative assertions and used action-based results to support fellow researchers and analysts Led cross-functional communication meetings for non-technical employees and utilized their feedbackEnhanced their product usability and championed user… Show more Built outstanding feedback programs with the Research Manager to strengthen the consumer voice in plans Acted as the group leader for data projects and training needs for new hires during onboarding programsDrove innovative assertions and used action-based results to support fellow researchers and analysts Led cross-functional communication meetings for non-technical employees and utilized their feedbackEnhanced their product usability and championed user insights for a deep understanding of new updaters Managed all operational shifts and instructed the team leads on how to create profitable research pollsProvided feedback for the Research Department and used constructive criticism to increase productivityPerformed system checks on projects with the marketing specialists and designers to decrease any risk Show less

Supported Development Teams, QA Teams, and Program Managers at the multiple store locationsProvided bi-hourly checks for customer complaints and reported any to managerial staff membersInstalled new program and system updates for software implementations and new tech devices in storeIdentified network, hardware, and software problems utilizing diagnostic and troubleshooting expertiseAssisted the executive leadership teams on how to utilize the electronic devices… Show more Supported Development Teams, QA Teams, and Program Managers at the multiple store locationsProvided bi-hourly checks for customer complaints and reported any to managerial staff membersInstalled new program and system updates for software implementations and new tech devices in storeIdentified network, hardware, and software problems utilizing diagnostic and troubleshooting expertiseAssisted the executive leadership teams on how to utilize the electronic devices for inventory countsEnsured the quality of product delivery and answered all inquiries for damages and returns for clients Show less