Malcolm Hinchliffe Email & Phone Number

Sydney, New South Wales, Australia

Provide technical support and advice to Efiniti's customers.

Sydney, New South Wales, Australia

In this role I am project managing the decommissioning of Optus’s DLSAMs. Schedule the equipment shutdown and removal. Manage the third-party contractors and internal teams to ensure adherence to the schedule. Provide monthly reports to management on the project status.Achievements so far are accelerating the program and achieved the financial year target.

Sydney, New South Wales, Australia

I automated the design of the NBN network in Mapinfo using MapBasic programming to dramatically speed up the design process and eliminate errors.Achievements are the automation of a number common manual tasks such as moving and placing joints and routes and reducing the effort by 95%.

Sydney, Australia

• I managed the design component of the New Developments, Wireless and Transit programs of work and ensured the design throughput aligned with the programs. I monitored the quality and cost efficiency of the DP’s.
• uplifted new DPs in design standards and quality and achieved the required levels within 6 months
• guiding the team through a challenging period of significant workforce reduction from 23 down to 10 during which time I maintained engagement via effective leadership with focus on realistic targets, process.
• through my strong leadership, the team and I identified and implemented several process efficiencies to support the workforce reduction initiative resulting in a 30% saving and aligned the reduced workforce with.
• successfully leading the team through the challenges of the COVID 19 pandemic and remote working, resulting in zero program impact Show less

Sydney And Perth

• I managed the efficient allocation of design resources to workstreams across the program. I was called upon to coach the team leaders in successfully managing their teams and programs. I recruited eleven FTE positions.
• securing 10 designer… Show more I managed the efficient allocation of design resources to workstreams across the program. I was called upon to coach the team leaders in successfully managing their teams and programs. I.
• securing 10 designer orles and one team leader role
• mitigating the impending slippage of the New Estate and TTFN programs at the detailed design phase by rebalancing the workforce
• managed design teams in Sydney and Perth via bi-weekly visits between offices.
• I raised team engagement by 30 % by using a growth mindset approach that focused on employee recognition, and the development of IDPs and defined and clear objectives. Show less

Sydney And Perth

• I managed the team to ensure output was on time and cost efficient. I focussed on the development of high, medium and low performers. The role required the identification and action of productivity improvements in the.
• the recruitment and solidification of the fibre planning team to support the WA/SA/NT states. Under my leadership, the team… Show more I managed the team to ensure output was on time and cost efficient. I focussed on.
• the recruitment and solidification of the fibre planning team to support the WA/SA/NT states. Under my leadership, the team performed consistently to a high level and exceeded monthly targets
• successfully leading the team through the start-up phase of the business, solidifying processes and developing tools to ensure the team’s success
• deploying process efficiencies that facilitated the backlog elimination for the New Estate, TTFN, MPS and Class A programs. Show less

Optus Campus Sydney, Customer Engineering

I supported the Excel/VBA EDP design tool, and developed the eDesigner system, a web-based version of the existing EDP VPN design tool. I managed a small resource pool for the eDesigner system development. It also required me to project manage the integration of the web-based eDesigner system into the production environment.Utilising my programming skills.

• This role required me to plan and expand the Access Fibre Network to meet current and future customer demands. The role also required me to integrate mobile, trunk and wireless fibre requirements into the network plan..
• I developed and implemented the Engineering Plan Template system that standardised and dramatically streamlined the Engineering Plan creation process… Show more This role required me to plan and expand the Access Fibre.
• I developed and implemented the Engineering Plan Template system that standardised and dramatically streamlined the Engineering Plan creation process
• I designed and built the Task Database to assist network planners in job management, the Planning Report system to assist management in balancing the team’s workload, and the External Plant Build Calculator to provide.

London, England, United Kingdom

• In this role I provided network analysis services and generated web base reports for the BNMC.Accomplishments:
• Developed alarm data analysis programs that targeted key network faults resulting in an overall network alarm reduction of 50%.

London, England, United Kingdom

• I created analysis tools to identify cost savings for the customers’ switched network.Accomplishments:
• Identified errors in UPC’s routing plan to correct 400,000 minutes per day of misrouted traffic
• Identified routing plan errors in the Energis Network with an annual saving of £1,200,000.

London, England, United Kingdom

• I provided technical support to European sales teams for the CMTS 1000 and Arris Cable Modems.Accomplishments:
• Provided vital technical support that enabled a European sales team to close a US$500,000 deal.

Sydney, New South Wales, Australia

• In this role I Investigated network issues then developed and documented engineering solutions.Accomplishments:
• Developed a more efficient HFC underground construction method with a cost saving of 20%
• Developed and documented HFC aerial plant inspection procedures
• Surveyed, analysed and designed non-standard network extensions to meet the needs of both the customer and the company.

Sydney, New South Wales, Australia

• I created optimised coaxial network designs for the Optus Vision network rollout using Microstation and the Focus coaxial design software.Accomplishments:
• Set up and led a team of four designers for network deployment across Multiple Dwelling Units (MDUs)
• Coached less experienced team members in coaxial network design.

Associate Certification, Telecommunications Engineering

Bachelor Of Electrical And Electronics Engineering

Land And Engineering Survey Drafting