I am a motivated and professional individual with extensive experience in financial services specialising in TPA oversight, client service and transfer agency operations. Currently working as a team manager within a global asset manager focused on ensuring excellent client service across multiple products and fund ranges utilising our third party suppliers and internal teams. I have strong communication and team management skills combined with a proven track record of implementing and enhancing client service operating models through collaboration with internal and external stakeholders.Specialities - Client Service, Transfer Agency Operations, Third party oversight, business change, governance and reporting, regulatory change, client relationship management, Online client experience, complaints management and team management.Product knowledge - UK Mutual funds, SICAV, ICAV, Real Estate and QIAIF.