Associate
CurrentCurrently an Associate in the Digital Process team, under the Institutional Banking Group and Future Ready Technology and Operations umbrella. Projects I am involved in revolve around developing automation solutions to minimise time and operational labour in processing customers' requests. A large focus is on Credit and Unlicensed Lending products (cards onboarding and servicing), to receive, evaluate, and communicate to different external host systems.Additionally, I have also developed internal tools for the team such as custom report generation from Atlassian products, and bulk processing scripts to reduce tedious code language formatting and prevent human error that may create potential failures.In my capacity as the more technically-inclined person within the team, I aim to provide a design viewpoint that maximises standardisation, code maintainability, and reduced complexity. Alongside, designing and developing projects, quality documentation is also a priority for me, serving to record and convey the interfaces to intracompany teams, as well as clarify the solution should the development be reassigned.I believe in being technically flexible to support the team's shortcomings. Since joining, I have picked up various CI/CD tools, and have been often tasked with creating or resolving deployment pipelines for my teams and others.In my role, I have and hope to continually grow as an engineer and analyst congruently, to support the capitalisation of technology in minimising human labour and errors.