Malcolm Keyes Email & Phone Number

Manage purchase order creation by analyzing individual store needs to ensure proper inventory flow while controlling costs.

Analyze data from Microsoft D365 to maintain correct inventory counts for Lids stores. Work with stores and internal personnel at HQ on any discrepancies. Follow-up with Accounting to ensure that shipments are received so vendor accounts remain current. Review store support tickets and resolve, recategorize, or escalate as necessary. Create and manage standardized reports and trackers to monitor any problems with purchase orders and issues that can affect a UPC.

Managed a team of 4 who conducted operations and accounting work in conjunction with our logistics teams to meet customer needs and drive customer satisfaction. Constructed standard operating procedures that streamlined workflow, making our overall logistical process more efficient and added cost savings on employee labor.Utilized internal reporting and time studies to analyze efficiencies as well as proactively discover any process related problem with any of our shipments. Drove processes that positively impacted our stations presence on internal dashboards and accounts receivable/payable reports. Regularly coached employees on different manager level tasks to create a team of critical thinking individuals who could fulfill different roles and provide versatility to our branch.Maintained ongoing status reports of our collections activity with customers and ran calls with our corporate finance team and regional directors.

Indianapolis, In, Us

Responsible for processing, coding, and payment of hundreds of invoices per week. Tracked any disputed invoices or payments and relayed information to vendor or management for resolution.Analyzed dozens of vendor statement monthly and kept all accounts in good standing.

Global, Us

Responsible for managing a staff of 10-20 daily to ensure hotel standards and procedures were being followed. Provided oversight for all accounting and payroll functions. Quickly addressed any customer concerns to immediately create solutions to maintain customer satisfaction.