Communication• Direct contact with clients.• Corporate / Internal communication. Distribution of information, follow up, tracking, feedback and training.• Bridge of communication between teams / internal areas / clients.• Defect / barrier reporting and tracking.• Communication with different country’s teams (verbal and written).Organizational skills and advantages• Quick learning. Procedures, work flows, software and digital platforms.• Disciplined, dependable and adaptable.• Continuous tracking and managing of multiple simultaneous projects and deadlines.• Experience managing teams (creatives, developers).• Involvement with sensitive / confidential information.• Detail and quality oriented.• Work hours flexibility.• Availability to travel.• Proactive. Ability to make quick decisions and work well under pressure situations.• Creation and managing of databases (Spreadsheet tools).Team Management• Implementation and training of procedures.• Performance tracking, feedback. Goal oriented.• Detection, analysis and implementation of procedure improvement processes. Areas of opportunity.• Strategy / schedule planning. Deadline prioritization.• Supervision of large teams (20+ members).• Availability outside work hours.• Day to day status of projects, goals.Key Performance Indicators• Implementation, gathering, tracking and reporting.• Team quality, on time delivery, efficiency, rework, open capacity.• Proficient knowledge of Excel software.• Can focus or combine a data or visual oriented approach.Improvement• Ease of use / user experience. Developer teams.• Follow up of continuous improvement protocols.• Detect and prevent possible bottlenecks within processes flows.Managing achievements• Enhancing the team efficiency to receive more work.• Shifting between a specialized or flexible work force as needed.• Increasing the number of clients to manage (6 to 11) in one year by reducing cycle times. Boosting capacity.• Implement KPI’s. Planning, training, tracking and reporting for different cells within an organization.Marketing• Strategic planning and design of internal and public campaigns.• Corporate image renovation, implementation.Software• Microsoft Office (Word, Excel, PowerPoint, Outlook).• Quick to adapt and understand new electronic platforms / tools.• Windows or Apple environments.