WORK ETHOSI have 30 years of dealing with people of all persuasions young and old alike, during this time I have come across all types of situation from defusing difficult issues within the workplace, stopping violent outbursts, listening and offering advice to unrelated personal issues & dealing with customer complaints. My duties throughout my career has included health & Safety, Quality, Human Resources, site maintenance dealing with suppliers & contractors and negotiating to achieve the best value and service for the company.Skills/AbilitiesI have a very good knowledge of MS word - creating a large number of letters both for in house use including correspondence to suppliers/customers, MS excel - creating spreadsheets complete with formulas. MS Power-point – presentations containing, graphical, picture and text data.I have created Safe working procedures, Risk assessments, fire assessments, training programs. Knowledge1)Experience with working to and creating budgets.2)Experience and good working knowledge of Health & safety.3)Good knowledge of working with suppliers and contractors always insisting on value for money along with excellent service. 4)Excellent man management & human relation skills.5)Acknowledge the need to mentor and develop staff and self6)Realise the importance of maintaining records7)Articulate in correspondence.8)Not afraid to confront situations that require a firm stand.Specialties: Supplier contact & negotiations, people skills, projects, Training. Health & safety - creating risk assessments/Safe working procedures/COSHH Data.