Malcolm Noronha Email & Phone Number

Dubai, Ae

Abu Dhabi, United Arab Emirates

RESPONSIBILITIES:• Enhancing the online & offline reputation of both the Group and its 15+ subsidiaries.• Assisted in formulating the Groups brand identity & pitch: (Designing the group’s brand guidelines, corporate identity, company profiles, business & investment plan presentations, etc.)• Collaboration with HQ corporate communications team & media to launch several press releases. • Developing & managing the group social media accounts: (content creation, designing… Show more RESPONSIBILITIES:• Enhancing the online & offline reputation of both the Group and its 15+ subsidiaries.• Assisted in formulating the Groups brand identity & pitch: (Designing the group’s brand guidelines, corporate identity, company profiles, business & investment plan presentations, etc.)• Collaboration with HQ corporate communications team & media to launch several press releases. • Developing & managing the group social media accounts: (content creation, designing post, videos, stories & reels, strategically preparing the social calendar for the quarter/year, running AD campaigns) • Single-handedly conceptualized, developed, and & regularly optimizing the group and its subsidiaries websites, including tasks such as updating information, implementing SEO and SEM strategies, creating landing pages, refreshing business listings, and running targeted advertising campaigns.• Managing all corporate communications initiatives for the Group: (Newsletters, greetings & invitations, announcements)• Delivering essential market insights & reports to management to drive achievement of business objectives.• Mentoring and molding the marketing team with responsibilities, activations & career growth plan.• Organizing team-building events, company participations & signing ceremony. Show less

Dubai, United Arab Emirates

RESPONSIBILITIES:• Prepared the hotels pre-opening marketing plan and budget for the year. • Listed & aligned the hotel visibility on various OTA platforms, hotel review website & google. • Created the social presence & A/c's for the hotel along with the calendar to ensure strategic & distributed flow of post to gradually build the hotel’s image socially.• Collaborating with media agencies, social influencers & negotiating with print houses• Identifies potential marketing… Show more RESPONSIBILITIES:• Prepared the hotels pre-opening marketing plan and budget for the year. • Listed & aligned the hotel visibility on various OTA platforms, hotel review website & google. • Created the social presence & A/c's for the hotel along with the calendar to ensure strategic & distributed flow of post to gradually build the hotel’s image socially.• Collaborating with media agencies, social influencers & negotiating with print houses• Identifies potential marketing partnership and sponsorship opportunities that could further position the hotel and its facilities to its guests & visitors.• Along with the corporate HQ design team, designed & implemented all required branding for the for the 5-star brand: in-room directory, signages, flyers, etc.• Worked with the IT team to develop, set-up & best displayed the required marketing information onto all the smart display devices/screens throughout the hotel. (in room TV’s, elevator screens, Digital stands, etc.). • Organized & headed the photo/video shoot to best showcase the hotel and its facilities.• Planned & executed the optimization of the hotel presence via SEO & SEM strategies & AD campaigns. • Setting up trackers to measure traffic, interest & potential clients/markets to improve marketing strategies/approach and providing these insights to the sales team to build/act on this. ACHIEVEMENTS:- After a lot of hard work & working alongside various teams to best position the hotel, I am happy to have contributed to its opening.- Established the hotels presence socially, via OTA’s & Google index. - Headed & helped with the development & design of the hotels branding. Show less

Jlt, Dubai-U.A.E.

RESPONSIBILITIES:• Developing & executing marketing plans & strategies (creating landing pages, call to action buttons, re-targeting scripts, etc.) to push inquiry & bookings via hotel websites, increase customer retention & improve sales conversions.• Negotiating & drive partnership initiatives with UAE’s leading media groups (ITP, Motivate Media) to best advertise the hotel. (Featuring AD’s, articles) • Collaboration with media/influencers to plan, write content & distribute… Show more RESPONSIBILITIES:• Developing & executing marketing plans & strategies (creating landing pages, call to action buttons, re-targeting scripts, etc.) to push inquiry & bookings via hotel websites, increase customer retention & improve sales conversions.• Negotiating & drive partnership initiatives with UAE’s leading media groups (ITP, Motivate Media) to best advertise the hotel. (Featuring AD’s, articles) • Collaboration with media/influencers to plan, write content & distribute several PR.• Managing the hotel & its outlets social media accounts. (Writing & approving content, creating promo videos)• Planning & running marketing campaigns, SEO/SEM, targeted ads, email & SMS marketing.• Measuring ROI’s, performance, recording data & insights.• Created & implemented a loyalty program to boost bookings by bookers & guests• Working with several departments to develop offers & packages to promote the hotel & help achieve its goals.(Designing brochures & factsheets, vouchers & booklets, etc.)• Analyzing market/competitor behavior & activities that can be presented at weekly/monthly meetings (like: SWOT analysis, pick-up reports, etc) in-order to formulate strategic plans.• Compiling documents, presentations, proposals as well as organizing giveaways to support the Sales team. • Designing & executing all communications for the hotel:(Newsletters, greetings, announcements.)• Organizing property photo & video shoots to showcase the hotel & all its facilities. • Securing the hotels participations in TD shows, exhibitions & events (Like: ATM, Big5, WTM) & organizing sufficient branding, PR, giveaways, etc.• Mentoring the marketing team/interns with responsibilities & career growth plan. • Re- designed & optimized the hotel & its sister companies websites.• Designing hotel marketing materials in line with the brand identity: such as logos, print & digital Ads, brochures & fact sheets, promotional videos Show less

Jlt, Dubai-U.A.E.

Jlt, Dubai-U.A.E.

Arpora, Goa-India

RESPONSIBILITIES:• Designed and created the company website.• Developed a special customized online registration form with unique logins• Designed engaging animated online banners & posted online to increase registrations • Assisted in improving the SEO of the company website. • Creating various logos, web/online & newspaper Ads, banners & sign boards.• Training staff to handle custom designed programs and operations (like billing, mass customized printing, maintaining… Show more RESPONSIBILITIES:• Designed and created the company website.• Developed a special customized online registration form with unique logins• Designed engaging animated online banners & posted online to increase registrations • Assisted in improving the SEO of the company website. • Creating various logos, web/online & newspaper Ads, banners & sign boards.• Training staff to handle custom designed programs and operations (like billing, mass customized printing, maintaining bulk records & contacts, etc.• Created individual email id’s for over 1000 clients for webmail access • Maintaining back-ups (of both online & offline data - soft & hard copy) • Troubleshooting & maintenance of laptops, desktop machines and peripherals. Show less

Panjim, Goa-India

RESPONSIBILITIES :• Re-designing the company websites, special offer & promotions• Assisted in improving the SEO of the company website• Creating web/online Ads and posted them on various websites, forums, business networks & local and national newspapers.• Training staff to handle booking software systems, programs and operations. (Booking stay vouchers , maintaining client records & contacts)• Troubleshooting & maintenance of laptops, desktop machines and… Show more RESPONSIBILITIES :• Re-designing the company websites, special offer & promotions• Assisted in improving the SEO of the company website• Creating web/online Ads and posted them on various websites, forums, business networks & local and national newspapers.• Training staff to handle booking software systems, programs and operations. (Booking stay vouchers , maintaining client records & contacts)• Troubleshooting & maintenance of laptops, desktop machines and peripherals.• Significant contribution to the overall growth of the company’s business networks. Show less

Kuwait City, Kuwait

RESPONSIBILITIES :• Creating interactive & professional websites for various companies.• Designing flash banners, ads and logos.• Creating customized email campaigns

Anjuna, Goa-India

RESPONSIBILITIES :• Assisted in creating & re-designing the company websites • Assisted in SEO/SEM optmization• Updating & posting latest news, articles & upcoming events on various forums, websites and business networks • Setup the animation studio and editing live action characters behind the green screen for use in animated videos.• Assisting the animation director with rigging & rendering animation videos for television airing purpose. • Creating & maintaining a… Show more RESPONSIBILITIES :• Assisted in creating & re-designing the company websites • Assisted in SEO/SEM optmization• Updating & posting latest news, articles & upcoming events on various forums, websites and business networks • Setup the animation studio and editing live action characters behind the green screen for use in animated videos.• Assisting the animation director with rigging & rendering animation videos for television airing purpose. • Creating & maintaining a database for over 8,000 contacts (offline and online).• Identifying and sending business proposals to various companies – following-up & maintaining records for the same.• Troubleshooting & maintenance of laptops, desktop machines and peripherals Show less

Goa-India

RESPONSIBILITIES :• Promoting the use/sale of swap machines with demonstrations at various showrooms, malls, hotels all across Goa-India.• Getting feedback forms filled by all those using this technology at their respective business locations as well as those looking to tie-up with Visa Electron for these units/devices.