Malcolm Paul Email & Phone Number

New York, Ny, Us

NITM is the perfect technology partner for founders with big dreams and visions that require the right interim team from the start. We’re there from ideation and planning all the way to execution, helping you build the right tech team with talent that belongs to your vision as we step back and funding. For founders who need to build, prove and fund their tech ideas, we're the perfect early-stage technology partner. We invest in you in order to maximize your potential for success.

Developed WeThrive Hub platform, built and guided the tech team, and support Daquan towards reaching the social impact goals of WeThrive as a whole.

I work with startups to help clarify the core products that underly their business. From ideation to development, I help bring clarity to a messy product vision.

New York, Ny, Us

Perform both high level client and product management in addition to low level documentation and development from project inception to delivery.Day to day client work involves clarifying and organizing ideas, verifying that features meet agreed upon requirements and providing input for business decisions when necessary.Day to day development work involves working on various technologies from backend to frontend to deployment and code management.- Product lifecycle management from ideation to delivery > Plan (Agile/Waterfall combination) > Product Design and User experience design > Documentation: Technical/Infrastructure Architecture and requirements- Relationship building and client management > Team Lead > Relationship Building- Full stack development and maintenance > Backend: (PHP, Laravel, Yii2, Concrete5, Symfony) > Frontend: (PHP, Vue2, HTML/CSS, React, JavaScript, NodeJs) > Database design and management (MySQL, PostgreSQL, MongoDB…etc.)

Develop the PickledUp website and platform. The platform was aimed at delivering storied and content from the bar tending and mixology world in both website and mobile/site/app format. This involved the use of PHP, Python/Stanford NLP, Postgresql, Elasticsearch and EmberJS.The StanfordNLP library was used to create an algorithm that analyzed user submitted content on the PickledUp project and provide emotion based context information to understand a user's mood while using the website.- Developed PickledUp brand image and content- Investigated the liquor market and helped to create brand driven stories that help brands connect with end users through a unique website with engaging content- Developed website and API based on Ember and Yii2 > PHP, PostgreSQL, Ember, Elasticsearch, HTML/CSS, GIT- Managed initial team, coordinated meetings and conducted bartender and venue interviews

Manage customer support, develop detailed strategies for dealing with low level SIP and network related issues in a fast paced B2B and B2C environment earning $5+million/year. Interviewed, trained and managed employees with a major focus on dealing with highly technical issues.- Performed highly technical training for SIP/VoIP and SS7 networks > Advanced diagnosis of issues related to telephony networks- Managed and provided customer support and client relationship management > Prioritized handling of multiple high value clients, $500, 000/year in revenue - Employee development > Performed quarterly reviews of employee performance to help grow and improve skills- Developed internal CMS/Issue tracking system that helped to synergize the support team > PHP 7.0, MySQL, HTML/CSS, Linux, GIT > Reduced time from identifying issues to getting them resolved by 75% > Provided an easily searchable database of resolved issues for reference and trackingBusiness development and goal setting. Major responsibilities included making sure owner goals and vision was communicated properly to employees and that issues were resolved in a timely manner.- Revised company's business strategy and make recommendations for growth- Crisis Management > Oversaw stability and recovery during Hurricane Sandy across technical and support facets of company- Worked closely with owners to implement policies and procedures while making recommendations and reporting on issues which affect the company's bottom line > Helped grow company to $400, 000/month in recurring revenue

Technical support and deployment for workstations.

Bachelor’S Degree, Entrepreneurship Management (Minor Psychology)

As, Business Administration