Malcolm Pope Email & Phone Number

Baltimore, Maryland, United States

• Process standard transactions including payments, certified checks, and correcting discrepancies• Assist Head Teller with audits and daily balancing of the vault which exceeds $300,000• Produce and distribute correspondence memos, letters, faxes, and forms• Manage client accounts to maintain and ensure up-to-date client records are accessible• Respond to and direct incoming emails and phone calls as needed• Monitor client account to detect and prevent fraudulent activity• Navigate and assist customers through various services via telecommunications

Madison, Wisconsin, United States

• Assisted in managing a program consisting of 7000+ participants and 2400 sport clubs• Recruited, trained, supervised, and evaluated staff consisting of 12 leads, 55 supervisors, and 200+ officials• Managed 7 leads and 4 clubs including finances, program compliance, and performance evaluation• Oversaw inventory control and perform routine supply inspections to guarantee current supply logs • Assembled, lead, and managed the 2018-2019 Intern Hiring Committee to recruit new employee• Researched and created presentation on “Diversity” to educate and inform students and employees• Managed employee files to maintain and ensure up-to-date employee records are accessible

Washington Dc-Baltimore Area

• Administered Intramural Sports program consisting of 1100 participants and 13 leagues• Hired, trained, supervised, and evaluated staff consisting of 8 supervisors and 35 officials• Organized bi-weekly staff meetings including team building and program, policy, schedule modifications• Edit and submitted payroll bi-weekly for 40+ employees • Oversaw inventory control and perform routine supply inspections to guarantee current supply logs • Edited and revised league rules and regulations to warrant compliance to 2016-2017 NIRSA specifications

Dubuque, Iowa, United States

• Directed recreation program consisting of 1500 participants, 9 leagues, and 5 facilities• Hired, trained, and supervised staff consisting of 12 professional officials and 15 student officials• Conducted pre-season briefings covering policies and expectations for participants and officials• Edited and submitted payroll bi-weekly for 25+ employees • Managed employee files to maintain and ensure up-to-date employee records are accessible• Oversee inventory control and perform routine supply inspections to guarantee current supply logs

Master Of Arts - Ma, Kinesiology And Exercise Science

Bachelor Of Science - Bs, Health And Wellness, General