Malcolm Robert Email & Phone Number

Toronto, Ontario, Canada

Domain: Contact Centre Software• Responsibilities include drafting test plan, test estimation, test scenarios, test cases. • Creating and Running Automation scripts for the web application on Protractor.• RESTful API Testing using Postman.• Defect verification and validation.• Test Summary report documentation.• Patch release testing. • Scheduling and actively participating in Daily Standup meetings and team meetings

Bangalore

Domain: Supply Chain ManagementWorked with the Integration Services team focused on building custom connectors for ERP and DB systems like SAP, AWS S3, Rest API and IoT connectors for Syncron customers allowing them to seamlessly connect and transfer data to and from Syncron applications over the cloud. Responsibilities Included:• Infrastructure hosted on AWS Cloud. Spearheaded focus on building a microservice architecture.• Oversaw entire product deployments from vision and creation to rollout and delivery.• Owned and prioritized product backlog and roadmap.• Responsible for Sprint Planning, Review and Story Estimation.• Scheduling and actively participating in Daily Standup meetings and team meetings.• Followed Agile methodology for Software development lifecycle.• Focused on building critical features up front in order to identify constraints and technical challenges.• Set expectations with stakeholders and documented key features as a SME.• Coordinated with software developers to create custom applications and trackers to achieve client goals.• Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.• Managed quality assurance initiatives, including Bug triage, Regression testing and Performance testing.• Generated, submitted and presented reports every fortnight to enhance quality standards.• Provided continued maintenance and development of bug fixes and patch sets for existing features.• Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.

Bangalore

Domain: Supply Chain ManagementWorked with the Price Management team focused on testing the application. The PM tool allows end users to base their pricing process on sophisticated and modern price strategies around customer value-based algorithms, IoT data, competitive pricing and price harmonization to find the most optimal strategy.Responsibilities included:• Drafting test plans, test estimations, scripting test scenarios and test cases in Jira and Confluence.• Automating test scenarios using Java and Selenium (Web tests and Integration tests).• Scheduling and actively participating in Daily Standup meetings and team meetings.• Defect Management and Regression testing using tools like Jira and Test Link.

Bangalore, India

Domain: TelecommunicationsWorked as part of the MDM (Mobile Device Management) QA team which is part of the Telecom Lifecycle Management. Test the MDM application installed on the devices and the subsequent Client-Server communication. The mobile platforms include IOS, Android, Blackberry and Windows.Responsibilities included:• Responsibilities included drafting test plan, test estimation, test scenarios, test cases. • Handling Patch releases bi-monthly for MDM Versions 13.1, 13.2, 13.3, 14.1 and 14.2.• Creating and Running Automation scripts for services on C# and Nunit. • Worked on Custom ROM testing for Client DirectTV which uses customized MDM application on Android platform. • Responsible for Sprint Planning, Review and Test Estimation.• RESTful API testing using Postman and API testing using SOAPUI.• Scheduling and actively participating in Daily Standup meetings and team meetings.• Defect Management, Regression testing and root cause analysis.• Deploying MDM Builds on QA and Dev Environments.• Successfully Released versions 13.3, 14.1 and 14.2.

Bangalore

Domain: BankingFiserv India Pvt Ltd, a leading provider in financial services. Fiserv Mobile Money is a project for the Mobile Application development for the Fiserv Banking product.Mobile Banking solutions are provided by developing and testing Mobile applications and Mobile browser specific web applications to cater to the needs of Fiserv customers. Experienced in testing Mobile App's on iphone, Android and Blackberry platforms on the Banking Domain.Responsibilities Included:• Drafting test plans, test estimation, test scenarios, test cases. • Creating and Running Automation scripts for services on C# and Nunit.• Rich Channel Web Services Testing using Soap UI. • Testing the mobile application on IOS, Android and blackberry devices.• Responsible for Sprint Planning, Review and Test Estimation.• Updating daily tasks in TFS 2012.• Scheduling and actively participating in Daily Standup meetings and team meetings.• Defect Management and Regression testing.• Deploying Channel Services and product Build deployments.• Successfully Released versions 4.3, 4.4 and 4.5.

Domain: Customer Relationship ManagementEmployed with Talisma Corp Pvt Ltd, a CRM product used in different domains like Banking, Education and BPO Sectors with an extensive international presence in APAC and the US. As part of the Integration Services team, our main task was to perform customizations on the base product to meet the customer’s needs. Responsibilities Included: • Perform Manual testing on the product customizations• Perform Test Data analysis• Environment Setup• Execution of Test cases• Regression Testing• Creation of User Guide and Deployment Guide• Deployment of customization and web application on the Customer UAT Server• Providing UAT Support• Deployment of customization on the Customer Production Server• Training the Customer to use the Web Services designed.

Bengaluru, Karnataka

Developing MS Access based applications for different departments.Responsibilities Included:Development of Recruitment Software Tool in MS Access Database tool development using MS Access and VBA.GUI development for the Recruitment Process.Generation of Reports.Development of Employee Training Database Tool in MS Access.Database tool development to keep track of employee trainings and assessment details.

Bengaluru, Karnataka

Project on Migration Tools. Three month project for the fulfillment of the completion of MCA.Responsibilities Included:Tool Development using Java and Eclipse 3.4GUI Development for the Back Migration Tool.Development of Catalog Creation Tool.(Catalog Creation Tool is one of the Back Migration Tools, where based on the input catalog db3file, a catalog file is created)

Mca, Computer Applications

Bachelor Of Computer Applications, Computer Applications