Malcolm Robertson Email and Phone Number

I was responsible for the Goods In aspect for the ANSON product line. This includes ensuring all parts were booked in to the stock system correctly and then routed via Inspection or straight to stock. I was also responsible for packing any Non-Conforming parts to be returned to suppliers along with any sub contractual work. This role has challenged my problem solving skills which makes every day different and exciting. Previously I was responsible for the packing and shipping of Spares… Show more I was responsible for the Goods In aspect for the ANSON product line. This includes ensuring all parts were booked in to the stock system correctly and then routed via Inspection or straight to stock. I was also responsible for packing any Non-Conforming parts to be returned to suppliers along with any sub contractual work. This role has challenged my problem solving skills which makes every day different and exciting. Previously I was responsible for the packing and shipping of Spares within the Stores Dept. I was tasked with ensuring that company records are kept up to date in terms of production, stock keeping and shipping, along with Quality Assurance. Within this role I have also achieved my P1 Pivot forklift and B1 counterbalance forklift licence which has allowed me to become significantly more independent while working as part of the Stores Team. Show less

As a Store Manager I was responsible for overseeing the sucessful achievement of the Short, Medium and Long Term Goals set by myself and discussed with my junior management team. I am fully responsible for all aspects of the business including Health and Safety Compliance in line with company standards as well as driving positive profitable sales by controlling labour and other controllable expenses.Highlights of this role were leading the team and store to 20 consecutive months of YOY… Show more As a Store Manager I was responsible for overseeing the sucessful achievement of the Short, Medium and Long Term Goals set by myself and discussed with my junior management team. I am fully responsible for all aspects of the business including Health and Safety Compliance in line with company standards as well as driving positive profitable sales by controlling labour and other controllable expenses.Highlights of this role were leading the team and store to 20 consecutive months of YOY sales growth in recovery to the covid restrictions put in place on hospitality and retail businesses. During this we also achieved regional leading (200+ stores) NPS customer feedback scores. Show less

In this role I managed the day to day running of the restaurant, ensuring guest satisfaction is at its maximum while living out the Friday’s values and theories. I am fully responsible for the bar team, Server Assistants and Door Team in terms of rotas and recruitment, bar ordering and weekly liquor stocktake, analysing margins and writing action plans. I take an active role in the numbers side of the business, supporting the General Manager with forecasting sales and labour for our high covers… Show more In this role I managed the day to day running of the restaurant, ensuring guest satisfaction is at its maximum while living out the Friday’s values and theories. I am fully responsible for the bar team, Server Assistants and Door Team in terms of rotas and recruitment, bar ordering and weekly liquor stocktake, analysing margins and writing action plans. I take an active role in the numbers side of the business, supporting the General Manager with forecasting sales and labour for our high covers family restaurant.“Our people are Family, our Guests become Friends, our Competitors envy us” Show less

In this role I worked within an F&B management team of 6. I was responsible for the daily running of two restaurants, public bar and a function space for up to 300 guests along with duty manager shifts, leaving me in charge of the 86 bedroom hotel. I enjoyed working for one of Intercontinental Europe’s flagship hotels winning numerous awards for guest service and hospitality.