It Analyst
- Supported approximately 150 users based at their main office and at two other remote sites.
- Being the sole IT person and being the first person to take on this role, I had to deal with nearly all computer related issues, projects, procurement and administrative tasks.
- Troubleshooting all hardware and software related issues for Windows 10 machines.
- Installation and troubleshooting Office 365, 2016, 2013 and 2010.
- Dealing with the configuration of all new computers.
- Liaising with suppliers for procurement of all IT related products; account creation and admin tasks on both Google Admin Console and G Suite, (for G-Mail accounts), the Office 365 Admin console and Active Directory on.