Malcolm Sinclair Email & Phone Number

Safat, KW, KW

• Based in London and heading up the Bank’s London operations (Corporate, Retail, Private Bank) reporting into the COO. I sit on the EXCO, am a member of the Operational Risk Committee and sit on steering and working.
• Payment Enhancements: Moved outward payments accuracy percentage from 60% to 99.8% and saved two FTE by:o the implementation of the duplicate detection module, o STP for inward payments o outward payment automation, FX.
• Enhanced the standing order process that resulted in the automation of 1,200 outward payments per annum.
• Reporting Enhancements: Developed “Funds received Inwards” (FRI) report, delivered on the “Back Trade “reporting project for FX Swaps,
• System Enhancements: Implemented loan outstanding account for mortgage loans enabling each loan to have its own loan account.
• Reconfigured the “Devon” (derivatives system) to accept repos & reverse repos.

Abu Dhabi, AE

Responsible for the Operations at Al Masraf Bank, Abu Dhabi. Tasked with driving all aspects of the Bank's operations with the objective of delivering a best in class efficient, accurate and controlled environment. Additional responsibilities include the Bank's branch operations and alternative channels.

London, England, GB

Responsible for the establishing, managing and being accountable for the regional Financial Crime management framework regarding Retail Clients through:- Defining key control procedures, including customer due diligence (CDD) regionally.- Establishing a structure to deliver effective advice, compliance monitoring and investigations.- Ensuring adequate.

London, England, GB

Head of Consumer Banking Operations, Standard Chartered Bank in the UAE, with oversight of the Bank’s shared service centre (SCOPE, BPO) in Chennai, India. Responsibilities include: streamlining operations, customer onboarding, reducing operating costs, creating and delivering operating efficiencies; risk management/ controls and offshore hubbing of.

Dubai, United Arab Emirates, AE

Led Emirates NBD Bank’s Group Operations. Responsible for streamlining operations, reducing operating costs, creating and delivering operating efficiencies; internal risk management controls and cost saves. Engaged with internal and external partners/vendors and Regulators (Central Bank of the UAE) in order to develop and maintain organisational.

London, GB

Led the offshore banking operations in South and East Africa responsible for leading wealth management operations, managing client relationships (support and service); monitoring and maintaining quality and control including responsibility for governance and control including quality of customer files, KYC NTB and KYC maintenance /advisory, audits (FSA and.

London, GB

Led the largest regional sales team of financial consultants marketing offshore banking and managing client relationships (sales and service), investment and trust products to HNWIs in Johannesburg, South Africa. The team consisted of 11 staff and products included offshore bank accounts; fixed deposits; investments and trusts booked into the jurisdictions.

London, GB

Responsible for selling and marketed Barclay’s Wealth Management banking, investment and trust products to HNWIs in Johannesburg, South Africa. Products included offshore bank accounts; fixed deposits; investments and trusts booked into the jurisdictions of Jersey, Guernsey, and Isle of Man. Managing client relationships both on the sales and service.

Foundation Level: Mba, Business Administration And Management, General

Foundation Level: Mba, Business Administration And Management, General