Malcolm Thomson Email & Phone Number

Stafford, GB

London, GB

Shrewsbury, Shropshire, GB

Darlington, County Durham, GB

• Putting patients and quality first, I currently form part of the Senior Leadership Team for Nursing and Urgent Care within the CSU. This is a unique provision focused on utilising data and clinical knowledge to improve.
• leading a team, supporting organisations within a geographical patch to improve patient care through the urgent care systems. Lead on policy and practice developments and act as lead for the review team for some.
• Successfully leadership and management of a team.
• Overseen the development of marketing material for the directorates offer.
• Support of two clinical reset challenges (Blackpool and Belfast Acute Trusts to facilitate flow within the acute/community).
• Initially planned and led a multi organisational discharge to assess review focusing on cost, quality analysis, service user satisfaction and staff satisfaction and value.

• Key responsibility:
• Responsible for development of the framework for the locality based urgent care offer, focussing initially on the work of the STP in the Lichfield locality, in association with Burton Hospital. Main Achievements in.
• Development of the fully functional Urgent Treatment Centre.
• Supported the development of out of hospital flows, including integrating the work being undertaken under the discharge to assess Board.
• Clinical lead nurse for the urgent care programme of the STP.

• Key responsibilities:
• Strategically lead the development of the unplanned care agenda for Staffordshire and Stoke on Trent Partnership Trust. This involved supporting local health design of urgent and emergency care systems, working across.
• Supported directional developments with three CCGs leading Surge and Resilience planning across the organisation. Liaison with three main Acute Trusts, Ambulance Trusts, CCG and voluntary sector Main Achievements in.
• Chair of the divisional urgent care group reporting to SRG and Board
• Resilience planning winter planning
• Design of the delivery model

• Key responsibilities:Operational management of 600 multi-professional staff and services. Including musculoskeletal services, District Nursing, Children's services, Learning Disabilities, Pain Management, etc. Being.
• Leadership of operational functions across all services triangulating the information
• Complex investigations and disciplinary hearings progress
• Sickness and absence management– achieved the lowest sickness levels across all areas
• Implementation of Training and development dashboards
• Complaint management, including direct meetings with patients and representatives, and implementation of remedial action plans where required

Appointed as lead commissioner for long term conditions and urgent care. Key roles included developing systems and services across the health economy to improve the urgent and emergency care provision. Specifically, provided the management support for clinical re-design of the service specification for the Rapid Intervention Service and frail elderly.

Commenced in this Trust as Intermediate Care Lead. Seconded to a project management role for community services looking at quality markers and Local Delivery Plan rounds. Appointed as Primary Care Clinical Governance Manager, responsible for risk management, development and implementation of local systems for Primary Care complaints. Developed the.

Msc, Health Care Commissioning

Masters Degree, Health Care Commissioning

Prince 2, Project Management

Enb 941/298/Diploma In Continuing Care, Master On Health Care Commissioning

Assessor Nvq Care D32/33, Education

City And Guilds 730/7 Adult Teachers Certificate, Adult Teaching

Rgn, Registered Nursing/Registered Nurse