Malcolm Morrow Email & Phone Number

Chesapeake, Virginia, United States

Instrumental in $22M training software upgrade, contributing 100+ man-hours in setup of system, performing 15 training scenarios, allowing successful integration. • 2021: Personally designed and led 12 training sessions; planned and delegated 16 other sessions, totaling 270 man-hours of training, leading to the advancement of 5 junior employees. • 2020: Volunteered to lead 2 junior employees while department was short-staffed due to COVID-19; Achieved 200+ maintenance checks over 100+ man-hours, attaining 100% pass rate on all checks.• 2019: Overhauled departmental training program and managed 17 junior employees, accomplishing 43 tactical trainings and directly contributing to promotion/qualification of 4 employees. • 2018: Coached 8 employees in Damage Control as Program Manager, achieving 100% promotion rate.Advanced Training & Qualifications:Leadership Development Courses (ESWS, CSTT) | Operational Sequencing System (CSOSS) SupervisorTraining Team Exercise Initiator, Evaluator & Safety Observer | Terminal Area Security OfficerAdvanced Chemical, Biological and Radiological Defense | SCBA | Chief of the Guard | Man Aloft

Performed critical maintenance of advanced weapon control system which uses computers and radars to guide weapons to destroy enemy targets. Oversaw grooming and upgrades of 4 computer suite systems, to include 16” console flat panel display, peripheral equipment, new programs, and CPU cooling system, resulting in successful audits, demonstrating ability to perform well in abnormal conditions and minimize recovery time.• Appointed Manager of Damage Control Program. Created and maintained Damage Control checklists, prepared reports for senior management and instructed 17 personnel in proper procedures.• Corrected safety deficiencies identified through inspection of 70 fire stations and 23 ventilation systems and completion of 400 hours of maintenance, significantly reducing workplace hazards. • Aggressively pursued advanced qualifications, completing 6 months worth of study and passing multiple qualification boards, achieving distinguished title of ESWS ahead of 92% of peers. • Conducted 207 checks during Readiness Evaluation, directly contributing to facility's recertification.• Enforced terminal and ADP security; Ensured authorized users with remote access had adequate security clearance; Maintained list of authorized users and secured passwords; Conducted system tests.• Documented and photographed 12 key events, including multi-cultural committee celebrations and official visits from senior leadership, while volunteering as Assistant Public Affairs Officer.

Dahlgren, Virginia, United States

Trained extensively to inspect and maintain computer, communication, and mechanical systems, as well as electronic equipment and peripheral devices. Applied knowledge of diagnostics and analysis in both corrective and preventive applications. Mentored and trained new personnel to achieve success.• Directed 5 co-workers as Shift Supervisor to maintain a variety of electrical and mechanical equipment in good working order, implementing process improvements and efficiencies.• Completed 500+ hours of Damage Control preventative maintenance checks, ensuring excellent rating on inspection critical to continue funding, allowing early certification of operational readiness.• Completed 374 man-hours of corrective maintenance on vital equipment in a mission-critical environment, proving instrumental to organization receiving a passing score on an Air Warfare audit. • Repaired 3 mission-critical consoles; Corrected alternate central data buffer (CDB) and CPU power supply fault, ensuring all consoles were at 100% readiness. Oversaw BMD software upgrade.• Performed 5 corrective alignments of central processor cooling system; Through attention to detail, identified and corrected 11 equipment faults, leading to 100% readiness of Display/Computer suite. • Developed technical expertise in Display Consoles, Enhanced Color Digital TVs, Video Monitors, Signal Processing Data Converters, Plotter Printers, Computer Programs and Radio Communications.• Led the lay-up process of the entire BMD Computer suite with swift expertise. Successfully troubleshot console and cabinet, restoring coherent data collection and radar to enable passive data extraction. • Assisted Program Manager in ensuring the ship can meet maintenance and training requirements, as well as federal regulations. Training included: Electrical & Electromechanical Systems | Troubleshooting & Maintenance | Hazardous Materials | Computer System Repair | Digital Electronics | Safety | Networking Fundamentals

Great Lakes, Illinois, United States

Acquired comprehensive understanding of Science and Engineering fundamental to design, operation, and maintenance of electronic equipment and related computer systems. Completed demanding 6-month Navy Combined “A” School. Developed ability to work non-standard hours on differing work shifts. • Mastered the KSAs to operate and perform organizational level maintenance and detailed analysis on the Aegis Combat System Display Suite and other electrical systems, including 3D radar, networking systems, data link terminal equipment, power conversion and auxiliary systems, and print devices.• Interpreted technical publications, schematics, blueprints, mechanical drawings, manuals and electronic circuit diagrams to maintain and repair electronic equipment and systems.• Exceeded Safety and Environmental standards, acting to identify problems, conduct damage control and perform emergency repairs of electronic system components and air and cooling water systems.• Employed special tools and test equipment to isolate, document, analyze and correct faults, using operational tests and interpretation of malfunctions to troubleshoot, plus disassembly/reassembly.