Malcolm Wright Email & Phone Number

Working to support the Lloyds Bank Group vision and strategy to create the best customer experience, we will deliver the strategic client proposition enhancements identified under the Group Strategic Review. This investment will improve the Transactional Banking client proposition across all business segments.DELIVERABLES:  -Define input - Identify and implement appropriate information gathering techniques to deliver business requirements.  -Analyse problems and opportunities relating to the area under investigation.  -Define- Facilitate the identification and definition of requirements on behalf of the project.  -Accountable to the Executive Sponsor and Programme Manager and working with key business Stakeholders.  -Requirements analysis - Provide analysis on the impacts of existing projects and initiatives on these processes and make recommendations on the future state of the processes and platform.  -Obtain and document an understanding of the Governance that exists, assess any gaps and make strategic recommendations about how to close any gaps – Customer (divisional) engagement.  -Issue Management and Resolution – Raise risk and issues and manage through to resolution.  -Produce high quality documentation for senior stakeholders.  -Support the delivery of these solutions into the business.

London, United Kingdom

This is a major strategic initiative within the Bank and I am currently working on the 'Liquidity' element of this exciting change project. We have now delivered the first phase of our project in November 2013 - implementing a new Pooling System alongside the Sweeping System on the main accounting platforms which provides this functionality to our Commercial Banking Customers. The second phase of this major Liquidity initiative has now commenced.

Major and FI Customer Integration ProjectThe sheer scale and breadth of the wider Lloyds Banking Group integration makes it one of the largest, most complex and most high profile integrations ever attempted in the UK.Primary Objective is the successful manual migration of circa xxx heritage HBOS customer groups and xxxx accounts within Major Corporate and Financial Institutions from legacy HBOS systems to equivalent LTSB systems within the approved integration budget and timeline while minimising customer attrition and colleague impact of change.Primary responsibilities include: Business SME for LTSB Payables & Receivables products  Working with Deloitte’s on process design Support for Relationship Teams on complex customer discussions Problem resolution Managing Credit limit migration process

Global Treasury ServicesPrimary responsibilities to manage the existing regional product set for both Corporates and Financial Institutions and develop and implement a strategy to support the aggressive business objectives for the new BAML organisation Built and established a Product Management team with disciplines appropriate for a ‘Global Bank’ Increased regional transactional income by over 8% year on year Responsible for completion and presentation of Business Cases to secure Investment Dollars for development to fill key gaps identified in both product and regional footprint Responsible for driving the SEPA Strategy Managed the prioritisation of the cross-regional Investment Portfolio  Identified, developed and launched products to fill both in-country gaps and our regional proposition  Delivered the consolidation of our Scandinavian Banking partners  Multi Generational Plan for developments established to ensure continuous drive to improve the customer proposition  Ongoing support to Sales in client presentations and propositions

Primary responsibilities to formulate, review, agree and implement strategy plans for all existing Liquidity products and also the development and launch of new/enhanced products in order to meet client and business objectives Increased net interest income on £xx billion book by over 10% year on year Delivered on time and to budget a new sweeping engine procured from Polaris Launched a new Islamic current account to plan Researched, developed and implemented a new call account suite More than doubled the client base and income for an existing client money solution Negotiated and implemented a 3 basis points price increase for relationship managers Provided product expertise input to client tenders and attended presentations to support relationship managers in successful sales pitches

Primary responsibilities to formulate, review, agree and implement strategy plans for all existing International Cash Management products and also the development and launch of new/enhanced products in order to meet client and business objectives Sourced and launched to plan a new international receivables service Researched and delivered a new US lockbox solution on time and to budget Implemented a new payments hub for international payments Managed network arrangements with correspondent banks Managed LloydsTSB representation at UNICASH and Connector clubs Provided product expertise input to client tenders and attended presentations to support relationship managers in successful sales pitches