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Malcolm is a user experience researcher discovering long lasting and impactful insights. He leverages experience in human factors and user experience to address and solve complex customer problems.
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Sr. Ux ResearcherPlextrac Mar 2022 - Jul 2023Boise, Idaho, United States -
Senior Xd ResearcherIntuit Aug 2018 - Feb 2022Boise, Idaho Area -
User Experience ResearcherIntuit Jan 2018 - Aug 2018Eagle, Id
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User Experience SpecialistTsheets Time Tracking Software Jan 2016 - Jan 2018*Plan and conduct usability studies to assess current offerings, shape new features, and compare against competitors.*Define and maintain usability standards and benchmarks.*Conduct customer surveys; analyze and report on results.*Act as primary facilitator for both in-person and remote usability studies.*Effectively communicate findings and recommendations.*Advocate for our customers and their needs. -
Graduate AssistantMissouri Western State University--St. Joseph, Mo Aug 2013 - May 2015St. Joseph, Missouri Area*Help program, test, and review a new degree audit program for the university through the registrars office* Reviewed Scribe text for multiple catalog years to ensure all courses were accounted for and correct* Helped create new courses in Scribe -
User Experience Researcher InternPremier, Inc May 2014 - Aug 2014Charlotte*Successfully conducted research projects using Premiers UX principles & guidelines *Lead a usability study to assess the functionality and task flow of a Premier product *Analyzed video data & reported the findings to stakeholders in the form of presentations & executive summaries from various user experience research test coming out of annual member conference -
Lab Preparation & TaMurray State University Oct 2009 - Jun 2013Murray State University, Chemistry Department*Made and prepared chemicals for the students to use in their lab experiments*Assisted students when they needed to obtain the right equipment and instruments to conduct the lab in the chemical stockroom*Helped the students during the lab by answering any questions they had pertaining towards that weeks experiment.
Malcolm Jackson Skills
Malcolm Jackson Education Details
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Human Factors And Usability Testing
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Psychology
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Solon High SchoolHigh School
Frequently Asked Questions about Malcolm Jackson
What is Malcolm Jackson's role at the current company?
Malcolm Jackson's current role is Sr. UX Researcher.
What is Malcolm Jackson's email address?
Malcolm Jackson's email address is ma****@****uit.com
What is Malcolm Jackson's direct phone number?
Malcolm Jackson's direct phone number is +165094*****
What schools did Malcolm Jackson attend?
Malcolm Jackson attended Missouri Western State University, Murray State University, Solon High School.
What are some of Malcolm Jackson's interests?
Malcolm Jackson has interest in Children, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Science And Technology, Human Rights, Health.
What skills is Malcolm Jackson known for?
Malcolm Jackson has skills like Usability Testing, Research Design, Research, Qualitative Research, User Experience, Public Speaking, Customer Service, Higher Education, Human Factors, Laboratory, User Interface Design, Spss.
Not the Malcolm Jackson you were looking for?
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Malcolm Jackson
Franchise Business Consultant @ Stronger Youth Brands | Business Relationship ManagementHarrisburg, Pa3uwp.org, uwp.org, soccershots.com1 +171723XXXXX
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Malcolm Jackson
New York City Metropolitan Area1jetblue.com -
Malcolm Jackson
Graduate Research Assistant @ University Of California, Los Angeles | Device SimulationLos Angeles, Ca2csun.edu, arts.ucla.edu
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