Malcolm Mcgruder Email & Phone Number

Morristown, Tennessee, Us

• Secured numerous key clients/accounts through ongoing networking, consulting, and presentations from a needs-based perspective.• Built and maintained strong client relationships to ensure leads, future business and maximum productivity.• Offered consultative solutions to customers, using information about their products, needs, problems and marketing history to generate over $500,000 in new business.• Improved CRM system and management, while demonstrating ability to be dynamic and learn new processes in a quick and efficient manner.KEY ACCOMPLISHMENT• Successfully renewed 55% of those accounts by cementing trusted relationships with the customers

• Actively engaged customers, using appropriate selling skills to match the customer's needs, and ensured their decisions build long-term relationships.• Successfully generated residential and commercial sales through ongoing networking, cold calling, online sales funnel and digital marketing.• Fostered business relationships and provided significant increase in customer service, resulting in solidification of client base and significant revenue expansion.• Excelled in exceeding monthly sales goals with a zero error rate.