Malcolm Nixon

Malcolm Nixon Email and Phone Number

Head of Partnerships at International Towers @ International Towers
australia
Malcolm Nixon's Location
New South Wales, Australia, Australia
Malcolm Nixon's Contact Details

Malcolm Nixon personal email

n/a
About Malcolm Nixon

I am an enthusiastic, determined, adaptable business and people manager. My skills range from project / budget / supplier management, to team building and engagement, recruitment / facilitation.In work and life, I value honesty, innovation, empathy, fairness. This has enabled me and my teams to deliver successful customer centric outcomes both within Australia and internationally.

Malcolm Nixon's Current Company Details
International Towers

International Towers

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Head of Partnerships at International Towers
australia
Employees:
8
Malcolm Nixon Work Experience Details
  • International Towers
    Head Of Partnerships
    International Towers Jun 2015 - Present
    Barangaroo, New South Wales, Australia
  • International Towers
    Head Of Tenant Services, International Towers Sydney
    International Towers Jun 2015 - Jan 2019
    Sydney, Australia
    I'm the luckiest person in Sydney. My current role with International Towers - think Barangaroo and you are right on target - has me working with Day Brighteners, Place Creators, World Changers. This is a once in a life time opportunity to be part of a movement and our movement is growing into a community and our community is Barangaroo !!! If you're in Sydney, why don't you drop by and say G'day?
  • Qantas
    Manager Nsw Domestic Lounges
    Qantas Jul 2012 - Jun 2014
    Sydney, Australia
    • Product development• Budget management• Supplier – management• Stakeholder management / engagement – internal and external, contracts, SLA’s• People Management • Training and development • Recruitment skills – Airport, Cabin Crew, Food and Beverage• Training, facilitation and presentation skills – Airports, Corporate, public events • Talent management and development
  • Qantas
    Manager Sydney Lounge Experience & Meeting Rooms
    Qantas Mar 2011 - Jun 2012
    Sydney, Australia
    Manage Sydney Domestic and International flagship lounges re Qantas Airways Celebrated with the team when we won the Best First Class Lounge 2012 SkytraxResponsible for Qantas Meeting Rooms in 5 Australian capitals - achieved record revenue target
  • Qantas
    Manager Lounge Product Delivery And Revenue
    Qantas Jun 2009 - Feb 2011
    Sydney, Australia
    Implementation of new product, strategies, initiativesResponsible for all International Lounges • Focus on expenditure reduction• Increase satisfaction rating, manage high level customer complaints• Negotiate/ oversee new supplier contracts• Staff engagement and training Develop/ increase associated lounge revenue stream
  • Qantas
    Manager International Airport Product Delivery
    Qantas Nov 2007 - May 2009
    Sydney, Australia
    Product developmentTraining developmentImplementation of strategies, products, initiativesInfluence and manage large stakeholder group• A380 launch across the Qantas network - Airport Customer Experience• Conceived and implemented new lounge suppliers - paperware, wine, biscuits• Customer focused initiatives• Managed and responsible for opening multiple premium customer lounges
  • Qantas
    Airports Projects Coordinator
    Qantas Oct 2006 - Oct 2007
    Sydney, Australia
    Supplier managementStakeholder negotiation and managementDevelopment of a cost effective furniture maintenance process• Project managed refurbishing premium International Lounges
  • Qantas
    Customer Service Manager
    Qantas Aug 1998 - Sep 2006
    Sydney
    Customer Service Manager within the Qantas Airways Ltd International Division crewing 767, A330, A320, 747 aircraft
  • Qantas
    Cabin Crew L&D Facilitator & Recruitment
    Qantas Jun 1995 - Sep 2006
    • Lead facilitator Customer Service Manager programmes• Introduction of Business/ First cabin crew programme• Verbal Judo lead facilitator - conflict resolution• Qantas lead facilitator Australian Airlines II - 4 months, Cairns, Queensland• Recruitment and training of initial New Zealand based cabin crew• Recruitment and training of initial Qantas cabin crew - spanning 10 years
  • Qantas
    Customer Service Supervisor
    Qantas Aug 1997 - Jul 1998
    Sydney, Australia
    Customer Service Supervisor within the Qantas Airways Ltd International Division crewing 767, A330, A320, 747 aircraft
  • Qantas
    Cabin Crew
    Qantas Jan 1989 - Jul 1997
    Sydney, Australia

Malcolm Nixon Skills

Airline Management Management Stakeholder Management Customer Service Change Management Team Leadership Leadership Customer Experience Workshop Facilitation Employee Engagement Culture Change Training Program Management Training Delivery Strategy Recruiting Operations Management Project Delivery Workforce Planning Performance Management Loyalty Programs Airport Management Airline Reservations Aircraft Commercial Aviation Airports Flight Safety Business Process Improvement Iata Revenue Analysis Flights Safety Management Systems Organizational Learning Airlines Civil Aviation Tourism Ticketing Aviation Security Airworthiness Travel Management Sabre Aviation Amadeus

Malcolm Nixon Education Details

Frequently Asked Questions about Malcolm Nixon

What company does Malcolm Nixon work for?

Malcolm Nixon works for International Towers

What is Malcolm Nixon's role at the current company?

Malcolm Nixon's current role is Head of Partnerships at International Towers.

What is Malcolm Nixon's email address?

Malcolm Nixon's email address is ma****@****ase.com

What schools did Malcolm Nixon attend?

Malcolm Nixon attended Corowa High School, Rmit University, Yanco Agricultural School.

What are some of Malcolm Nixon's interests?

Malcolm Nixon has interest in Social Services, Civil Rights And Social Action, Environment, Wine Appreciation, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.

What skills is Malcolm Nixon known for?

Malcolm Nixon has skills like Airline Management, Management, Stakeholder Management, Customer Service, Change Management, Team Leadership, Leadership, Customer Experience, Workshop Facilitation, Employee Engagement, Culture Change, Training.

Who are Malcolm Nixon's colleagues?

Malcolm Nixon's colleagues are David Traxler, Maryem Kthiri, Raja Shrestha, Melanie Younger, John-Paul Malkoun, Laura Ortiz, Steven Langovski.

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