Administrative Assistant
Dc Llc
Morgantown, Wv
Served in office management and leasing consultant roles for local residential property management entity. As a point of contact for existing and potential clients, maintained well-informed, professional, and helpful service while presenting property offerings and benefits.* Successfully assisted clients through entire process of renting an apartment, including credit checks, application procedures, and moving resource assistance.* Planned, scheduled, and coordinated general maintenance, major repairs, and remodeling of construction projects for properties. Completed property inspections and addressed all issues. * Reviewed and sorted incoming mail, reports, and other documents. Controlled incoming and outgoing correspondence. Followed up to ensure deadline compliance. * Provided excellent customer service in person and via telephone, responding quickly to all issues, devising solutions when possible, and directing issues to appropriate personnel as needed* Utilized office, accounting and information management tools including word processing, spreadsheet, and database software.* Analyzed internal administrative procedures, identify inefficiencies, and implement streamlined processes, leveraging technology to improve productivity.