Malcolm Tilbrook Email & Phone Number

AU

WATCH Disability Services is a not for profit community organisation providing flexible, innovative and individualised support for adults with a disability. WATCH is a National Disability Insurance Scheme (NDIS) registered provider.

Oklahoma City, Oklahoma, US

Provide research, data points and recommendations for the Board of Heartland Bank Australia on opportunities within the Australian Asset and Auto Finance market

Nutun Australia Holdings Pty Ltd (Nutun) is the Australian subsidiary of Transaction Capital Holdings Ltd, listed on the Johannesburg Stock exchange (JSX:TCP).TCP is an active investor in, and operator of, credit-orientated alternative assets. Within TCP, Nutun Digital Business Services is the division that holds interests in customer service/experience.

Melbourne, Victoria, AU

Eric is a niche Insurance Company, specialising in motor vehicle, loan and equity protection products. APRA regulated, eric distributes product via a suite of third party distributors. Policy holders are assisted via a Melbourne based call centre for all customer serivce and claims needs. The business has undergone significant transformation post the.

Australia & New Zealand, AU

Rart of the Vendor due diligence team leading in to the listing of ASG on the ASX in Nov 2016 upon which I was appointed as a founding NED. I resigned in July 2017 to take up an executive role with eric Insurance

Melbourne, Victoria, AU

• Esanda was one of Australia's largest vehicle finance providers and has been looking after the finance needs of Australians for over 50 years. Esanda became a division of ANZ in 2009. The business was operated as.
• Lead the merged businesses with responsibility for the Dealer Retail, Dealer Wholesale, Broker and Consumer Auto Finance business. Provide strategic leadership for the business, set and execute strategies to grow the.
• Lead and review our credit and operating risk appetite, and with Risk partners, make risk appetite and risk pricing decisions.Key achievements were:. Restructured the business in to a pure Auto Financier, with a.

Melbourne, Victoria, AU

• ANZ ran a portfolio of specialised businesses with disparate business models, independent leadership and a lack of integration with the broader Commercial Banking Business. The opportunity was to review all businesses.
• Lead and manage a diverse portfolio of businesses including Broker, Invoice Finance, Property, Franchising, Transaction & Deposits, Specialised Business and Sales Execution.Key Achievements included:
• Responsible for the recommendation to divest Invoice Finance and then led the successful re-alignment of customers, closure and sale of residual business to Allianz.
• Re-engineered the Specialised Business of Property, Franchising, Pharmacy and Professionals into a commercial wide customer proposition and transitioned this business to Commercial Products.

• Key Responsibilities of this role as Acting Managing Director included:
• Act in the capacity of Managing Director to lead the growth of key business segments of Dealer, Broker, ANZ Asset Finance, Business Lending, Dealer Wholesale, Direct and Customer Services.
• Act as the Business representative to the Australian Leadership team under Chief Executive Officer Australia.
• Responsible for business growth, budgets and management of people, costs and risk.

Auckland, NZ

• UDC was New Zealand's leading Asset Finance company, but had been in decline following a strategic decision to franchise the key sales force/ The opportunity was to turn around the performance and decline in sales.
• Provide strategic leadership for the business. Set 7 execute strategies to arrest business decline across all major divisions.
• Review the corporate structure to ensure that the business has the right mix of skills to meet it's strategic imperatives. Make the necessary changes to align with strategy.
• Review all sales functions, product & pricing within the business to maximize revenue opportunities.
• Complete a review of all operating and credit risk functions within the business to determine the risk profile & take corrective action where necessary.
• Review the cost base of the business to ensure the cost structure meets the business requirements. Identify opportunities to better align costs with income capacity.Key Achievements:

Melbourne, Victoria, AU

• Key Responsibilities as Head of Franchising (Corporate & Business Banking) for ANZ Bank included:
• Undertaking a full strategic review of the existing Franchise business to determine the Bank’s appropriate value proposition to this specialist market.
• Manage the growth, risk and resources of ANZ’s Franchise business.
• Set and execute strategies to gain and retain key franchise system relationships and identify business opportunities to grow franchisee relationships.
• Develop and manage risk management parameters and policies and ensure that the business meets acceptable risk measurement profiles.Develop and lead the national Franchising team to position the business as a leading.
• Restructured the business to provide greater alignment with ANZ Business Banking and implemented sales strategies to arrest balance sheet decline.

Melbourne, Victoria, AU

• Key Responsibilities as the Head of Business Performance (Merchant Services) for ANZ Bank included:
• Develop and execute strategies to respond to Government legislation relating to the credit card payment system.
• Review pricing strategies, re-price and communicate with the entire customer base of >40,000 merchants.
• Review the business structures and develop a group of portfolio managers to identify, collate, analyse and provide financial and management information to the executive team.Key Achievements:
• Successfully completed the strategic review of the regulatory changes imposed by the Reserve Bank and ACCC. Executed the re-pricing strategy that followed. Positive impact on our business to the extent of an annualised.
• Successfully integrated Finance, Risk, MIS and Human Resource functions under the Business Performance structure. Analysis and provision of timely data is now driving the business strategies and processes.

• Key Responsibilities:
• Plan, co-ordinate & lead the Bank’s activities to maximise profitability within acceptable levels of risk.
• Set & execute strategies to maximise the benefit & extract synergies from the acquisition of a competitor Bank. Undertake strategic reviews of structure, technology, financial resources, regulatory requirements.
• Extract a financial uplift from the acquisition by examining the value proposition of the merged Bank & identifying strategies to retain & build income, whilst reducing the operating cost base.
• Recruit, build & lead the country management team & provide leadership, coaching/ development opportunities for all staff.
• Represent the Bank in relations with Government, business circles & wider community. Take a leadership role in finance, community & business groups.

• Key Responsibilities included:
• Lead, develop & administer the Business Banking Division of Fiji, comprising a balance sheet of $1 billion, international payment operation & asset management portfolio.
• Provide leadership to the lending divisions of the Bank, comprising 18 branches, 4 business centres & some 230 staff.
• Develop & execute strategies to meet lending, fee & other income growth.
• Promote teamwork by career planning, coaching, training and providing feedback.
• Contribute to the management of the Bank, through a leadership role in the executive committee and provide support to the General Manager in the development and administration of in-country initiatives.

Melbourne, Victoria, AU

• Key responsibilities as District Manager for ANZ Bank Sunshine Coast included:
• Strategy and achievement of growth targets for all banking products and profit for 17 branches, comprising 32 Managers and approx. 250 staff.

Master Of Business Administration (M.B.A.)

Graduate Diploma Of Management

Graduate Certificate Of Corporate Management