Malcolm Webb Email & Phone Number

New York, United States

• Provide supervision to case managers to remain current with changes, new tools and requirements and increase ability to provide feedback on training and model development and provide programmatic coverage as needed.
• Develop and oversee ongoing program planning as well as assess staff needs and train accordingly.
• Collect and process data and information to meet program requirements and to inform and support decision making; keep clients’ files up to date with timely and accurate notes; prepares and disseminates reports as.
• Facilitates trainings and discussions for employees to be knowledgeable in their responsibilities and ensure high quality case management.

810 Classon Avenue Brooklyn NY 11230

• Case Planner October 2015- Present
• Provided supervision and support to 150 Participants in the Work, Learn & Grow Employment Program ages 14 to 24
• Developed career readiness trainings on career exploration, financial literacy, conflict resolution and resume development
• Assisted in the recruitment, job placement and processing of payroll for participants
• Facilitated on going case management for those participants in need of community based referrals

Westbury N.Y.

• Trained new employees thorough systems and procedures of the restaurant
• Created a welcoming environment to customers, providing a pleasurable dining experience.
• Advertised, recommended and marketed menus to ensure customer, satisfaction.
• Sold several dishes to diverse customers on a daily basis

Master Of Social Work - Msw, Social Work

Bachelor'S Degree, Psychology

Activities and Societies: P.A.W.S. Step Team - Undergraduate Psychology major and Spanish minor -Study Abroad Program: Semester at Sea