Malena Kaufman Email & Phone Number

Danville, California, United States

Hayward, Ca

Provo, Utah Area

• Managed front office with multiple phonelines and office calendars, and made travel arrangements• Provided client information and educated clients on aspects of the program• Updated and maintained Utah State Operations Plan• Ensured state and federal regulation compliance and interpreted policies and guidelines• Handled responsibilities in accounts receivable department• Managed multiple time-sensitive projects simultaneously in addition to other office duties• Improved communication skills through working with clients and state and federal agencies• Processed an average of 300 applications per year

Orem, Utah

• Increased office efficiency by expertly managing all office responsibilities • Ensured customer satisfaction by problem solving for and communicating well with clients• Improved attention to detail through working closely with financial banks• Transferred 400 client accounts within a 3-month period

Orem, Utah

• Created and maintained logs, ran reports, and developed PowerPoint presentations • Resolved room and scheduling conflicts between several departments• Updated curriculum catalog and communicated changes to departments • Increased organizational skills through managing projects and entering data

Education record

Bs, Information Technology, W/ Emphasis Administrative Information Management, Computer And Information Sciences And Support Services, 3.8

Activities and Societies: • Phi Theta Kappa Member• Course Work: Computer Courses/Programs, Business, Web Development, Computer.

Licensed Massage Therapy, Massage Therapy/Therapeutic Massage

General Studies