Vice President Experience Research
Current
Nov 2024 - Present
AeroLeads people directory · profile
Malena Svarch, Phd Email & Phone Number
Sr User Experience Researcher
at
JPMorganChase
1 work email found
@discovery.com
2 phones found area 865
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr User Experience Researcher
Location
New York City Metropolitan Area, United States, United States
Who is Malena Svarch, Phd? Overview
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Quick answer
Malena Svarch, Phd is listed as Sr User Experience Researcher at JPMorganChase, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at discovery.com, phone signal with area code 865, and a matched LinkedIn profile for Malena Svarch, Phd.
Malena Svarch, Phd previously worked as Vice President Experience Research at Jpmorganchase and Principal Researcher and Strategist at Easy Mondays. Malena Svarch, Phd holds Doctor Of Philosophy (Phd), Development Economics from The Ohio State University.
Company email context
Email format at JPMorganChase
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*@discovery.com
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Profile bio
About Malena Svarch, Phd
Senior UX Researcher with broad experience across technology, media, education, and telecommunications. Specializing in end-to-end research using qualitative and quantitative methods, I drive user-centered solutions by integrating insights into product strategy and development. Passionate about mentoring and fostering collaboration across cross-functional teams to promote research impacts at every level.
Listed skills include Data Analysis, Statistics, Qualitative Research, Stata, and 30 others.
Current workplace
Malena Svarch, Phd's current company
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14 roles
Malena Svarch, Phd work experience
A career timeline built from the work history available for this profile.
Principal Researcher And Strategist
CurrentDeveloping foundational UX Research processes, providing guidance and mentoring to foster research excellence across teams.
Jul 2023 - Present
Principal Uxr
Led generative research on digital credential solutions, providing actionable insights to improve workflows and empower learners and teachers globally.Guided workshops and research sessions with cross-functional teams to enhance teachers' access to admin-approved apps, improving efficiency and ease of use in learning systems.
Aug 2023 - Dec 2023
Director Of Ux Research
Built and led Newsela’s UX Research team, including hiring and mentoring researchers, managed and prioritized studies, and conducted qualitative and quantitative research to provide actionable insights to impact over 3.3 million teachers and 40 million students.Implemented best practices for UXR work in a fast-paced, complex environment, including creating.
Apr 2021 - Jun 2023
Senior Manager, Product And User Experience Research
Led UX Research for all digital products (mobile, web, connected TV) across Discovery Lifestyle brands by designing and conducting studies using qualitative (user interviews, concept testing, usability, ethnographic studies) and quantitative methods (surveys, a/b test, data analysis, and analytics).Evangelized research findings ensuring alignment with.
Dec 2018 - Apr 2021
Manager, Product And User Experience Research
Managed and conducted UX Research studies to support product discovery and validation, including vendors for recruiting and secondary research.Created and maintained user panels and a library of key UX trends.
Mar 2018 - Dec 2018
Manager, Product And User Experience Research
Manage and design UX Research studies to support product discovery and validation with insights on target audiences, consumer needs, competitive landscape and other areas of opportunity (including improving user experience on our existing platforms) through qualitative and quantitative methods.Creation, and maintenance of library documenting key UX trends.
Jan 2017 - Mar 2018
Sr Product & Ux Research
Conducted strategic UX research for B2B products using qualitative methodologies to identify and address user needs, proactively solve UX concerns, and deliver actionable recommendations that improved product design and user experience.
Jul 2016 - Jan 2017
Sr. Manager- Usability Research
Led UX research across multiple platforms (web, mobile, apps) for different brands (Univision, UnivisionSport, Uforia), conducting usability tests, surveys, and heuristic evaluations to enhance product design and strategy, while establishing UX metrics to track and demonstrate the impact of design changes on user experience for domestic and LATAM audiences.
Mar 2015 - May 2016
Senior User Researcher
Led UX research across multiple platforms (web, mobile, apps) for different brands (Univision, UnivisionSport, Uforia), conducting usability tests, surveys, and heuristic evaluations to enhance product design and strategy, while establishing UX metrics to track and demonstrate the impact of design changes on user experience for domestic and LATAM audiences.
Jun 2014 - Jan 2015
Business Intelligence Analyst Ii
Lead, design and manage quantitative and qualitative research using different methodologies, surveys design and data analysis for multinational companies on domestic and international projects. Collaborate on the development of research reports to identify specific industry drivers and trends.
Sep 2013 - Jun 2014
Customer Experience Analyst
Contribute to identify revenue drivers trends by introducing quantitative tools such as STATA to the team to facilitate data analysis.
Apr 2012 - Sep 2013
Graduate Research Associate
Sep 2006 - Jun 2011
Research Assistant
Center For Economic Research And Teaching
Jan 2005 - Sep 2006
4 education records
Malena Svarch, Phd education
Doctor Of Philosophy (Phd), Development Economics
The Ohio State University
Master Of Science (M.S.), Development Economics
The Ohio State University
B.S., Economics, Economics
Center For Economic Research And Teaching
High School, Computer Science, Spanish
Ipvce High School
FAQ
Frequently asked questions about Malena Svarch, Phd
Quick answers generated from the profile data available on this page.
What company does Malena Svarch, Phd work for?
Malena Svarch, Phd works for JPMorganChase.
What is Malena Svarch, Phd's role at JPMorganChase?
Malena Svarch, Phd is listed as Sr User Experience Researcher at JPMorganChase.
What is Malena Svarch, Phd's email address?
AeroLeads has found 1 work email signal at @discovery.com for Malena Svarch, Phd at JPMorganChase.
What is Malena Svarch, Phd's phone number?
AeroLeads has found 2 phone signal(s) with area code 865 for Malena Svarch, Phd at JPMorganChase.
Where is Malena Svarch, Phd based?
Malena Svarch, Phd is based in New York City Metropolitan Area, United States, United States while working with JPMorganChase.
What companies has Malena Svarch, Phd worked for?
Malena Svarch, Phd has worked for Jpmorganchase, Easy Mondays, Instructure, Newsela, and Discovery Inc.
How can I contact Malena Svarch, Phd?
You can use AeroLeads to view verified contact signals for Malena Svarch, Phd at JPMorganChase, including work email, phone, and LinkedIn data when available.
What schools did Malena Svarch, Phd attend?
Malena Svarch, Phd holds Doctor Of Philosophy (Phd), Development Economics from The Ohio State University.
What skills is Malena Svarch, Phd known for?
Malena Svarch, Phd is listed with skills including Data Analysis, Statistics, Qualitative Research, Stata, Analysis, Market Research, Econometrics, and Quantitative Research.
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