Malene Andersen Email & Phone Number

Oslo, NO

Oslo, Norway

Oslo Area, Norway

- CRM for B2C and B2B: Creating manual and automated email content in Salesforce- Marketing and campaign strategy- Campaign/sales reporting and tracking in Google Analytics and Google Data Studio- Creating marketing and sales reports using multiple data sources- Creating B2B content in Wordpress- GDPR

Oslo Area, Norway

- Super User: Microsoft Dynamics 365 for Orkla in the Nordics (the system responsible)- Responsible for training in Norway, Sweden, Finland and Denmark during deployment of Dynamics 365 in Orkla- Deliver system training for users and super users when needed- Create training material - Main support for super users - Participate in status meetings with.

Oslo Area, Norway

Handled consumer feedback and complaints through different channels (Facebook, e-mail and phone) for various Orkla brands. Used MS Dynamics 365 CRM to handle inquires and create statistics and reports.

Tønsberg, Norway

- Organized daily calendar activities for the private banking department- Loan disbursements and handeling of real eastate settlements- Setup and maintained bank products such as accounts and online banking- Answered phone calls, greeted and aided customers with daily bank routines- Typed letters and correspondences

Brooklyn, New York

- Produced and designed jewelry by hand, using a variety of methods and materials.- Photographed and edited digital images using Photoshop.- Provided administrative support and website maintenance.

Tønsberg, Norway

- Organized daily calendar activities for the private banking department- Setup and maintained bank products - Answered phone calls, greeted and aided customers with daily bank routines- Typed letters and correspondences- Handled cash withdrawals and deposits

Oslo Area, Norway

- Opened and closed store- Assisted customers with women’s and men’s apparel section- Maintained a high level of customer service- Responsible for styling and merchandise displays

Tønsberg, Norway

- Assisted customers with accessories, lingerie, children’s and women’s wear- Maintained a high level of custumer service

Bachelor Of Business Administration (B.B.A.), Marketing & Management

Coursework included: Marketing, Management, Advanced spreadsheets, Business law, Accounting, Creative writing, Product development, Retail.

2-Year Vocational Study, Interior Design

Coursework included: Color Theory, Construction Theory, Image processing and layout, Photoshop and InDesign, Lighting, Project management.