Małgorzata Mrówka Email & Phone Number

Kraków, Pl

Kraków, Woj. Małopolskie, Polska

In the field of IT recruitment: - Sourcing of candidates in IT technologies, mostly: Java, .Net, JavaScript, QA, C++ as well as positions such as Project Managers, Technical and Team Leaders), - Responsible for recruitment activities (writing advertisements, sourcing candidates, interviewing, - Using social media for talent acquisition, - Building and maintaining relationships with candidates, - Monitoring the IT labor market in Poland.Representing company by being a host in Talk4Devs on-line meet-ups (among others with Jakub Kubryński (DevSkiller) and Piotr Konieczny (niebezpiecznik.pl)

Kraków Area, Poland

My Responsibilities:- Running end-to-end recruitment process (IT technologies mostly: Java, .Net, JavaScript, QA, C++ as well as positions such as Project Managers, Technical and Team Leaders), - Responsible for all recruitment activities (writing advertisements, sourcing candidates, interviewing, making offers, negotiating terms, preparing contracts for new employees - both employment contracts and B2B contracts), - Using social media for talent acquisition, - Building and maintaining relationships with candidates, - Monitoring the IT labor market in Poland, In the field of employer branding: - Employer Branding activities (both internal and external), - Coordinating and participating in events HR- related matters: - Training and overseeing new employees (back office), - Coordinating the onboarding/offboarding process (IT Consultants), - HR Administration.

Kraków Area, Poland

As an End-to-End recruiter working for a Vendor in a few MSP programs and a Supplier at the same time I was responsible for direct or phone contact with managers to collect all the requirements, sourcing of candidates mostly through direct search and cold phones, screening and submitting resumes, salary negotiations, signing contracts and agreement and maintaining relationship with clients, candidates.Additionally I was responsible for implementation and maintenance of internal database and creating excel sheets for analytical purposes with use of different advanced formulas.

Kraków Area, Poland

As a part of a team I was providing first line of support for employees in other departments and branch offices by analyzing inquiries about incidents on clients’ accounts, profiles or in the internet banking system. My range of expertise was also including all products for both individual and business clients, internal systems and tools, authorisation problems, security issues, internal procedures.

Cracow, Lesser Poland District, Poland

I was responsible for managing incoming calls from customers with inquiries regarding their products and access to the internet banking system as well as identifying customers’ needs to achieve satisfaction and positive experience during the active sale process.For a few weeks I was also supporting another team in their duties by contacting Clients whose accounts or cards were blocked according to the security issues.

Education record

Education record