Oversaw and managed hiring process and assisted human resources. Assist managers with job analysis, job description development andinterview Post jobs and manage applicant flow. Screen and qualify applicants on a time-sensitive basis. Support recruiting managers to come to the point of decision oncandidates. Facilitate the use and interpretation of various pre-hire assessment toolsincluding skills assessments and psychometric tests. Act in predictive mode to… Show more Oversaw and managed hiring process and assisted human resources. Assist managers with job analysis, job description development andinterview Post jobs and manage applicant flow. Screen and qualify applicants on a time-sensitive basis. Support recruiting managers to come to the point of decision oncandidates. Facilitate the use and interpretation of various pre-hire assessment toolsincluding skills assessments and psychometric tests. Act in predictive mode to indicate hiring needs to fullfil futureoperational demands. Maintain knowledge and awareness of current recruitment and hiringrelatedtrends in industry. Develop and maintain relationships with recruitment vendors andsupportive partners. Support and advise on all recruitment related issues. Show less

Build and maintain relationship between airline and service provider. Day-today operational supervision of the service. Maintaining the service quility standards. Provide the training and knoiw-how support to agants. Facilitate training courses and programs (as trainer), develop guidelinesand materials for participants, and monitor systems and processes, and measure success.

Design curriculum and course content, and responding to developmentneed. Modify training programs and propose development solutions inline with business needs. Manage internal Knowledge Management system. Cooperation with dispersed trainers and subject matter experts.Supervise instructors, evaluate trainers' performance.Evaluate trainingmaterials prepared by instructors. Monitor and analyse effectiveness of training activities and process.

Managing the work of the passenger service operations leaders . Workunder time and service quality pressure.