As an experienced Operations Analyst with a strong background in the banking sector and diverse industries, I offer expertise in Operational Management, Business Analysis, Performance Reporting, and Data Analysis. Throughout my career, I have developed a keen ability to manage complex operations, optimize business processes, and ensure regulatory compliance, driving both efficiency and strategic growth. My roles at NatWest Group, Delhivery, and Kimirica Hunter International have allowed me to hone my skills in requirements gathering, stakeholder management, and data-driven decision-making, consistently contributing to improved operational performance and enhanced customer satisfaction.I am passionate about leveraging data insights to solve complex problems and support business growth. With a focus on continuous improvement, I thrive in dynamic environments where I can collaborate with cross-functional teams to drive strategic initiatives and deliver tangible results. My expertise in business process improvement, KPI development, and project management, combined with my commitment to innovation, positions me as a valuable asset in any business analyst role, ready to make a positive impact and drive organizational success.
-
Business AnalystNatwest GroupGurugram, Hr, In
-
Operations AnalystNatwest Group Jan 2023 - PresentGurugram, Haryana, India
-
Regulatory Mis And Performance ReportingDelhivery Sep 2022 - Dec 2022Gurugram, Haryana, India• Performance Reporting • GST Documentation and Compliance Management • Data Analysis • Document Audit • MIS Reporting • E-waybill Management -
Associate Demo OperationCamp K12 Oct 2021 - Aug 2022Gurugram, Haryana, India- Teacher Operations across India Middle East and the US (Allocation, Salary, Training).- Making schedules of teachers one day prior to avoid any discrepancies.- Quality Control- Class & Teacher for regular feedback sessions. By Monitoring & training as per the SOP- Regular follow-up on Parent Feedback to understand the pro & cons for growth & training purpose and Escalation to upper management if required. - Content creation, Dashboard making, and monthly report PPTs.-… Show more - Teacher Operations across India Middle East and the US (Allocation, Salary, Training).- Making schedules of teachers one day prior to avoid any discrepancies.- Quality Control- Class & Teacher for regular feedback sessions. By Monitoring & training as per the SOP- Regular follow-up on Parent Feedback to understand the pro & cons for growth & training purpose and Escalation to upper management if required. - Content creation, Dashboard making, and monthly report PPTs.- Built matrix & process that helped to maximize speed and efficiency for compliance and resulted in all operational duties and objectives. Show less -
Demo CoordinatorCamp K12 Sep 2021 - Oct 2021Gurugram, Haryana, India- Insuring smooth & satisfactory experience for parents, by making the process simple and direct. - Responsible for analyzing customer satisfaction & troubleshooting technical issues if faced.- Creating evaluations with the data collected from different sources to map the effectiveness and delivery of the project
-
Customer Relationship ExecutiveKimirica Hunter International Mar 2021 - Sep 2021Indore, Madhya Pradesh, India- As a Customer Relationship Executive working with the sales team and the client network to provide excellent customer service. - Accounts handling, and sales functions, including updating and revising orders analysis and resolving the customer concerns, responding to the requests of Best Western, The Raviz , The Malabar , MP Tourism .OYO, Zone by the Park, with Individual Hotels & Sales AR.- Assist customers with queries related to their order status, available… Show more - As a Customer Relationship Executive working with the sales team and the client network to provide excellent customer service. - Accounts handling, and sales functions, including updating and revising orders analysis and resolving the customer concerns, responding to the requests of Best Western, The Raviz , The Malabar , MP Tourism .OYO, Zone by the Park, with Individual Hotels & Sales AR.- Assist customers with queries related to their order status, available products, dispatch details payment details, etc.- Working with multitasking skills & prioritize responsibilities independently Show less -
InternSeo Discovery Private Limited Aug 2020 - Oct 2020Punjab, India• Seo (On-Page, Off-Page), SEM, Website planning and development, Website Audit, Keyword Research, word press, Orm, Google Analytics, Google Search Console. Google Ads (Display Ads Video Marketing) Search Ads, Bid Management in Ppc• SMM, SMO - Facebook Ads, LinkedIn Ads, Twitter Marketing, Instagram Marketing, Pinterest Marketing, Email Marketing, Affiliate Marketing. -
InternSwastika Investmart Limited Jun 2019 - Jul 2019Bhopal, Madhya Pradesh, India•Financial learning about shares and dealing of shares in market.•Understood marketing strategies analysis plans of stock market.•Done tele-calling on regular basis to make customer aware about investments, stock market, demat accounts, insurance, mutual funds.•After tele-calling visited the customer (Prospectus Visit) for investment planning.Form filling & signing the documents of customer.•KYC Activation of customers.
Malhar Lukhey Skills
Malhar Lukhey Education Details
-
Finance And Financial Management Services
Frequently Asked Questions about Malhar Lukhey
What company does Malhar Lukhey work for?
Malhar Lukhey works for Natwest Group
What is Malhar Lukhey's role at the current company?
Malhar Lukhey's current role is Business Analyst.
What schools did Malhar Lukhey attend?
Malhar Lukhey attended Dr. Harisingh Gaur Vishwavidyalaya, Sagar.
What skills is Malhar Lukhey known for?
Malhar Lukhey has skills like Business Administration, Leadership, Microsoft Office, Management, Managerial Finance, Tally Erp, Management Accounting, Public Speaking, Administration, Computer Apllication, Digital Marketing, Customer Service.
Who are Malhar Lukhey's colleagues?
Malhar Lukhey's colleagues are Sriramajayam S, Manish Sharma, Michelle Wallis, Manish Gupta, Lindsay Stevenson, Karthik Ramalingam, Paul Saward.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial