Sameer Malhotra Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

Established a Single Source of Truth with automated data capture and reporting to enable real-time updates on Engineering Investment Analysis for an organization of 1100. Implemented Engineering Data Quality and Metrics Dashboards for 40 teams. Conducted a comprehensive Capability Assessment, established Agile Best-Practices and Standardization, coached engineering teams for an organization of over 800 resources. Results: - 21% reduction in unplanned work, 29% uplift in Delivery-to-Planned Ratio, 25% reduction in bugs and improved Engineering Velocity trend for 22 teams.Introduced an enhanced Annual Product Strategy Framework to enable Platform organizations to set the high-level strategic vision aligned with Business goals and a multi-year rolling roadmap focused on Platform Capability Delivery.Implemented a visual, data-driven Quarterly Portfolio Health Check framework for executive leadership.Rolled out PR-FAQ, an industry best-practice, to enable a clear, objective articulation of the problem and customer impact, and serve as a forcing function to ensure the organization invests in impactful solutions. PR-FAQs were adopted by over 105 Programs in FY22.

Palo Alto, Ca, Us

Chief of Staff for the VP of Marketing Data Science at HP. Led annual and quarterly business reviews for executive leadership, Portfolio Management and operational excellence initiatives. Led a Strategic Innovation and Transformation program resulting in quarter over quarter improvement of 47% with team supporting 300+ marketing campaigns world-wide across 45 countries without any headcount increase through improved strategy, tactics, AI and Machine Learning utilization.Managed North America Marketing Campaign Data Science operations collaborating with global team of Data Science, ML and Marketing Platform experts. Standardized the audience creation and activation process; additional efficiencies enabled the team to expand footprint in China and LATAM Markets.Led a series of complex multi-country Data Science Projects focused on analyzing Telemetry, Support and Registration Data from multiple sources to understand install base, Psychographic, Demographic and Behavioral Data for Consumer PC Customers. Performance and Usage insights are utilized to develop newer marketing strategies, tactics and improve customer experience.

San Jose, Ca, Us

Lead a series of strategic cross-functional initiatives to transform and accelerate the Business Outreach Program to enable targeted YOY sales conversion growth rate of 285% for Non-Genuine Segment GTM Sales.Key Highlights:Led an initiative to streamline and automate end-to-end data analytics operations to generate higher quality, enriched data for more effective customer targeting. Developed the Outbound and In-Bound Sales Conversion Strategy roadmap and improved Call Center operations through automated, data-driven workflows. Established Data Security and Privacy Standards Governance and training program to improve protection of extremely sensitive, unique PII Customer Data processed by the Anti-Piracy and Fraud Prevention Programs.

Established a private, non-profit advanced meditation and yoga retreat nestled in 27 acres of pristine forest in the Sierra Mountains.Executed significant infrastructure and capital expansion projects; acquired structural engineering and design skills.

Us

Market and Product Strategy Director for a stealth-mode startup working on a disruptive business model to deliver a Product Portfolio of small batch artisanal consumer care products with minimalist food grade quality ingredients delivered on an invitation-only subscription model. Responsible for competitive analysis, product pilots, branding, pricing models, product sourcing and supply chain logistics.Identified target customer base with actionable customer acquisition strategy.

Menlo Park, California, Us

Management Consulting Projects:✦ERP Implementation Risk Management (Client)✦- Performed an Operational, Technical and Infrastructure Readiness assessment and Risk Advisory for a large, complex Multi-year ERP Implementation for University of California resulting in a successful Go-Live as scheduled. - Focus areas included Functional Readiness, System Interface, Security, Data Migration and Validation and System Integration and User Acceptance Testing. ✦Access Management Process Automation (Client)✦- Designed and implemented a highly secure User Access Management system for a healthcare client. New workflow driven system improved user experience and reduced User Access related security incidents by an estimated 45%.- Documented Current State “As-Is” Process Flows, performed Gap Analysis and designed Future State “To-Be” Access Management along with related Policies and Procedures improvements.- Focus area included Active Directory, VPN, Information Security and HR On-Boarding and Off- Boarding functions. ✦Corporate Metrics Program (Client)✦ - C-Level Engagement: Designed a Corporate-wide Metrics Program, collaborating with the CEO and his direct staff, for a Healthcare Services Technology client to improve security risk profile and corporate governance. ✦PMO Improvement Roadmap (Banking Client)✦- Delivered PMO Capability Assessment and future-state PMO Roadmap to scale operations.✦Assessments, Roadmaps and Internal Audits (Client)✦- Performed Asset Management Internal Audits for Hardware, Software Purchasing, Contracts and Licensing for a leading banking client. - Led a Change Management Assessment and Best-Practice Advisory for SRI, Inc. - Managed pre and post implementation system audits for a legal services technology client. ✦Business Development/Management✦- Participated in business development and RFPs. Managed resource allocation, budget, recruiting, mentoring and performance reviews of consultants.

San Jose, California, Us

✦Enterprise Architecture and Business Strategy Alignment✦- Defined Business Capability Model with end to end mapping across corporate functions, process and technology infrastructure to enable strategic planning and operational effectiveness.✦Service Strategy Implementation✦- Led a cross-functional team of Enterprise Architects and business function owners to define and implement service strategy to reduce operational complexity and time to market. - Defined an enterprise engagement model with technology and service aligned role definitions, responsibilities, deliverables and metrics to drive operational agility and accountability.✦Scorecard Metrics✦- Operationalized Monthly Scorecard Metrics for software development teams focused on Organizational Capability, Operational Excellence, Business Value, Cost Management and Customer Satisfaction to improve accountability and transparency for Internal Customers. ✦Coaching, Training and Change Leadership✦- Coached Engineering and Product Management Teams to establish a prioritized project pipeline portfolio and delivery metrics. Improved customer alignment and product delivery through regular customer surveys.- Established and led a highly successful Service Management Center of Excellence with global cross- functional leadership participation to share best-practices across the enterprise.- Developed content and delivered ITSM training and workshops to a diverse set of global teams.

San Jose, California, Us

✦Information Technology Transformation – Strategic Sourcing Program✦- Designed a framework to operationalize and implement a $400M Strategic Sourcing Program focused on establishing enhanced in-house Information Technology capability and infrastructure.- Improved Vendor Partnership and Collaboration; delivered $5M in annual savings by streamlining Vendor Operational Performance Assessments. - Led deployment of IT Operating Model, an integrated roadmap for Managing IT as a Business. ✦PMO Improvements✦- Led a team to design and implement best-in-class Agile Software Development Framework. ✦Process Design and Implementation✦- Led a team of cross-functional SMEs in a series of workshops to collaboratively re-design and improve technology operations and processes for Service Now implementation.- Established and led an IT Innovation and Continuous Improvement Center of Excellence.- Led a team of IT and Finance Managers to improve Finance Processes by reducing regulatory compliance risks and optimizing depreciation of technology assets for large, multi-site, global projects with significant capital spend. - Established an ITIL based Services Framework to design and deploy high quality customer-centric IT Services.- Led a team to design and implement best-in-class Agile Project Management Framework.

✦Technology Infrastructure Delivery Improvements✦- Led strategic initiative to perform Root Cause Analysis and improve execution of complex, multi- million dollar Technology Infrastructure Projects through increased competency in Project Planning, Solution Engineering and Operations. ✦Portfolio Management and Governance✦- Established and managed Portfolio Management practice to improve Project Prioritization, Resourcing and Governance by ensuring data-driven project investment decisions. ✦Project and Program Management✦- Project lead for Managing Customer Acceptance Testing for Remedy upgrade Implementation.- Technical Program Manager for Disaster Recovery and Business Continuity improvement project. ✦Assessments and Process Improvements✦- Led ITIL Process Assessments and Continuous Process Improvement (CSI) initiatives identified by the annual IT Strategic Goals.- Established a Lean Six Sigma Green Belt Program as part of Continuous Improvement Initiative.

Mclean, Va, Us

✦Business Development and Transformation✦- Managed Consulting engagements and Business Development focused on Fortune-1000 clients through participation in RFP and advising client-facing solution teams.- Established and led a CMMI Center of Excellence for a new Solution Center focused on Federal Government business.- Developed solution methodology and led a Process Improvement Center of Excellence. ✦Sales Enablement Improvements and Roadmap (Client Project)✦- Developed sales enablement plan by optimizing Sales Tools & Training infrastructure for Autodesk. - Created implementation roadmap for automation of customer Business Intelligence and Analytics platform. Deployed a centralized online product and pricing information matrix.✦Program Management (Client Project)✦- Consulting Program Manager for the Smart Meter Deployment Operations Command Center at PG&E.

Palo Alto, Ca, Us

✦Outsourcing Partnership Implementation✦- Implementation lead for operationalizing $350M IT Services Outsourcing partnership with CSC.- Developed a model for transition and on-going collaboration; mapped and aligned internal frameworks, procedures and standards with external partner processes. - Drove agreement to retain core in-house standards for Enterprise Architecture, Security and Solution Development.✦Portfolio Management and Governance✦- Led Portfolio Management and Prioritization function for Top-20 Strategic Programs; Established Quarterly Program Reviews - Project Consultant and Trainer for large-scale and complex Software Engineering Programs. - Designed and established an end-to-end Demand Management framework to optimize Project Intake, Prioritization, Estimation, Resourcing, Funding and work execution.

Palo Alto, Ca, Us

✦Software Development Efficiency Improvements✦- Led a Strategic Software Engineering Transformation Initiative working directly under the CIO.- Managed a team of 20 SMEs and key stakeholders to design and implement Software Development Product Lifecycle (PLC) workflows resulting in 18% productivity improvement. - Architect and consultant for Waterfall, Agile and Iterative SDLC Best-Practices. - Developed and implemented a highly effective Change Management strategy to engage Internal Stakeholder groups. Trained Project Managers in Change Management Processes.✦Software Development PMO✦ - Established a CoE to develop and institutionalize Software Engineering, Solution Design, Technical Architecture and Programming best practices and standards for a 2000 person organization. ✦Six Sigma Improvement Projects✦- Developed & piloted a Server and Application consolidation and EOL process; Saved over $3.5M through architectural simplification and EOL of 50 applications.- Led of a team of SMEs to design a hybrid top-down & bottoms up software estimation model.

Palo Alto, Ca, Us

✦Technical Project Management✦- Team lead responsible for mapping legacy ERP Architecture, Data Interfaces and Business Processes for 350+ internal applications for a complex, large scale Oracle ERP Project.- Delivered annual savings of $1.5M through implementation of a standardized global, multi-lingual engine for Oracle ERP Invoicing through business process and technology integration.- M&A Technical lead for Business Process and ERP Systems integration of Cobalt Systems into Sun ERP Systems.

Chicago, Il, Us

Responsible for financial data integrity, research and analysis for an extensive database of Fixed-Income Mutual Fund Portfolios.Project Lead for data feeds and customized financial reports for leading Financial Industry Publications.

Ms, Information Technology

Ba, Economics, Business