Malia Lefranc Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

- Managed the flow, care, and inventory of luxury products, ensuring accurate tracking and minimal errors.- Resolved product damages promptly, maintaining the integrity and quality of luxury ready-to-wear and accessories.- Applied expertise in textiles and garment care, ensuring optimal preservation of luxury items.- Collaborated with Set Coordinators.

Montreal, Quebec, Canada

- Improved customer satisfaction scores by providing tailored purchasing advice and seamless support.- Ensured 100% accuracy in cash management, reducing errors and streamlining daily operations.- Enhanced in-store displays, driving higher product turnover and improved customer shopping experience.- Produced high-performing marketing content that boosted.

Saint Barthélemy, Saint Barthélemy

- Improved response times for customer inquiries on social platforms, enhancing overall customer satisfaction.- Developed and executed branding strategies that strengthened brand recognition and loyalty.- Boosted daily content reach and impressions, driving higher audience interaction.

Montreal, Quebec, Canada

- Ensured accurate order processing and cash handling, promoting efficient transactions and customer satisfaction.- Delivered exceptional customer service, resulting in increased loyalty, retention, and positive feedback.- Streamlined inventory management, reducing waste and maintaining optimal stock levels for smoother operations

Montreal, Quebec, Canada

- Enhanced the shopping experience through personalized customer assistance and expert product advice.- Efficiently managed merchandise arrivals and departures, maintaining accurate inventory levels.- Ensured smooth cash handling and store operations by overseeing register duties and opening/closing procedures.

Associate'S Degree, Fashion Marketing

High School Diploma, Sport/Study In Dance