Customer Experience Specialist
CurrentCustomer experience and communication specialist at the UPPAbaby headquarters in Rockland, MA.
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Malia Shields is listed as 2024 Framingham State University graduate. BA in Communications with a focus on digital marketing and social media. Customer Experience Specialist at UPPAbaby. at UPPAbaby, a company with 109 employees, based in Brockton, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Malia Shields.
Malia Shields previously worked as Customer Experience Specialist at Uppababy and Jewelry Designer at Sundive Studio. Malia Shields holds Digital Communication And Media/Multimedia from Framingham State University.
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The Independent Artist and Social Media: Utilizing Algorithms and Trends for Optimal Exposure - As a communications major with a background in social media management, I am digital marketing focused. I’m currently working on an independent study to discover how to gain optimal exposure on social media by understanding and utilizing social media algorithms, advertising techniques, and personalized communication. This study will be useful to companies, small businesses, and individuals who want to brand themselves as creators! This is my final study as I graduate May 2024.I participated in two social media management and content creation internships at Framingham State University, fall 2022, and spring 2023. My responsibilities included, creating engaging athletic content for the university’s athletic teams, posting with attention-catching captions, managing and sharing on multiple social media platforms, and using algorithms to gain a higher follower count. I currently work at Nordstrom, as a sales associate, and am a self-employed jewelry designer. As a business owner, I have been maintaining and growing my social media pages since my start in July, 2021. I have learned how to utilize key algorithms to my advantage. In December 2023, I also was able to work with Nordstrom to have my own pop-shop for my business, Sundive Studio in store, at the Natick Mall location.From Dec. 2022-Jan. 2023 I traveled to India on a mission trip with students from Framingham State. Upon traveling there, we stayed for two weeks in Kalimpong, a village in the mountains. Communication become an important factor during this trip due to the language barrier, little to no English is spoken there. Implementing my skills allowed me to cultivate strong relationships with the people we met - especially with children at the monastery we visited numerous times. Web Links and Articles:https://maliashields10.wixsite.com/sundivestudiohttps://www.fsugatepost.com/post/malia-s-crystals-jewelry-is-a-gemhttps://www.fsugatepost.com/post/india-a-new-appreciation-for-the-world
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Rockland, Massachusetts, United States
Customer experience and communication specialist at the UPPAbaby headquarters in Rockland, MA.
Brockton, Massachusetts, United States
Sundive Studio is my jewelry and design business I began in 2021. I create jewelry inspired by the women in my family and my ethnic background. I utilize social media to strategize and market my business. I also create brand content and built my own website.
Framingham, Massachusetts, United States
Participated in an unpaid, social media management and content design internship for Framingham State University's Athletic Department. I managed the school's athletic pages via Instagram and Facebook, created graphic design content, and written posts. I drove higher follower counts and engagement on these accounts.
Other employees you can reach at uppababy.com. View company contacts for 109 employees →
Mary-Catherine Wright
Colleague at UppababyGreater Boston, United States
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Mark Adamowicz
Colleague at UppababySutton, Massachusetts, United States, United States
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Noelle White
Colleague at UppababyEast Weymouth, Massachusetts, United States, United States
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Sara Curtis
Colleague at UppababyScituate, Massachusetts, United States, United States
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Alanna Amiss
Colleague at UppababyGreater Boston, United States
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Katherine Emala
Colleague at UppababyBoston, Massachusetts, United States, United States
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Ana Stine
Colleague at UppababyGreater Boston, United States
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Krysten Kinlin
Colleague at UppababyGreater Boston, United States
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Anita Sabapathy
Colleague at UppababyRockland, Massachusetts, United States, United States
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Naomi Vu
Colleague at UppababyGreater Boston, United States
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Activities and Societies: The National Society of Leadership & Success, Womens varsity volleyball.
Activities and Societies: Womens varsity volleyball.
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Malia Shields works for UPPAbaby.
Malia Shields is listed as 2024 Framingham State University graduate. BA in Communications with a focus on digital marketing and social media. Customer Experience Specialist at UPPAbaby. at UPPAbaby.
Malia Shields is based in Brockton, Massachusetts, United States while working with UPPAbaby.
Malia Shields has worked for Uppababy, Sundive Studio, Nordstrom, and Framingham State University.
Malia Shields's colleagues at UPPAbaby include Mary-Catherine Wright, Mark Adamowicz, Noelle White, Sara Curtis, and Alanna Amiss.
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Malia Shields holds Digital Communication And Media/Multimedia from Framingham State University.
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