Maliah Hudson Email & Phone Number

Kansas City, MO, US

• The owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient journey
• Provide professional, friendly and compassionate service to all patients and staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing
• Manage clinic schedule ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow
• Provide new patient onboarding including facility tour, data gathering, and staff introductions
• Obtain verification of patient insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account
• Coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys

*Assist patients in the community at vaccination/outreach events.*Assist in setting up and breaking down community events. *Accurately and legibly document demographic information provided by the patient/client at community events.*Accurately complete data entry into an electronic health record in a timely manner.*Communicate vaccination follow-up to.

* Preparation and break down at covid testing and vaccination sites* Helping with registration and scheduling process for patients getting vaccinations* Entering vaccination and demographics data into electronic health records system