Malia Smith - Client Relations And Customer Experience Manager Email and Phone Number
Malia Smith - Client Relations And Customer Experience Manager work email
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Malia Smith - Client Relations And Customer Experience Manager personal email
For over ten years, I have been immersed in digital marketing, focusing on operations management, customer support, community building, and embracing digital innovations. My journey in marketing has not only sharpened my strategic thinking but also fostered a genuine passion for creating solutions that positively impact people's lives.My approach is driven by enthusiasm and a heartfelt commitment to making a difference. I thrive in collaborative environments, working alongside like-minded innovators to bring about meaningful change. As technology rapidly evolves, I stay open to new possibilities, excited about how AI can enhance our processes and create a greater impact.With a natural curiosity and a zest for learning, I am dedicated to our team's collective success. I excel in teamwork, offering guidance and mentorship as we navigate the digital landscape together. My focus is on not just achieving but exceeding our goals, always seeking ways to grow and uplift our efforts.Continuous learning and discovery are integral to who I am, driving me to stay updated with and master the latest strategies and tools. What motivates me is a blend of proactive self-learning, relentless curiosity, and a commitment to making a real difference.In this dynamic world, I am drawn to roles that challenge me, where I can blend my passion for technology and diverse skills to create meaningful advancements. As a Chief Customer Experience Innovator, I envision redefining customer support and engagement, exploring how AI and digital means can make interactions deeply meaningful.As an Operations Innovation Manager, my goal is to enhance efficiency and align our actions with our strategic vision, utilizing my project management skills and team motivation. As a Digital Transformation Leader, I am excited to explore and integrate AI and new technologies, sharing knowledge across teams.Let's connect and explore this path of transformative change together, driven by our shared enthusiasm for progress and creating a better world.
Listeningroomnetwork.Com
View- Website:
- listeningroomnetwork.com
- Employees:
- 2
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Customer Support ProfessionalListeningroomnetwork.ComEncinitas, Ca, Us
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Project Manager, Launch MentorConscious Marketer Dec 2018 - PresentCamden, Maine, UsMalia is the manager of virtual support for client launches and membership websites through Conscious Marketer. She works with the core team members on launch initiatives and client needs as well as handling member's tickets through the support desk. She bonds the team together by serving as an adhesive leader who positively encourages everyone's’ best performances. Her role is to ensure project success by keeping the overall team on target and in communication so they can continue to inspire each other and express their genius through their work. She helps coordinate project goals, deadlines, and duties. She also establishes and maintains relationships with third party service providers who aid to the flow of the team with their supplemental services. -
Customer Support ProfessionalListeningroomnetwork.Com Jan 2016 - PresentThis is a virtual position. ListeningRoomNetwork.com is a paid membership network that connects independent touring artists with house concert hosts worldwide. This site recently rolled out as the upgraded version of ConcertsInYourHome and ListeningRoomNetwork. I have been working with the owner of these companies as Customer Support for several years as his right hand helper.Duties Include:*Membership Introduction Phone Calls and Tutorials*Email replies to Support questions*Nudge campaigns for client conversion*Email Marketing*Social Media Marketing (including occasional contests)*Basic graphic creation*Reports*Updating/Tracking/Resolving Contact Lists*Clients Success Strategies*UI and UX Testing*Various other custom VA tasks
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Assistant To Festival DirectorListening Room Festival Jan 2016 - PresentFor one week every spring there is a music festival that takes place in St. Petersburg, FL called ListeningRoomFestival.com. It is hosted by the same owner as ListeningRoomNetwork.com and is open for all music lovers who enjoy live original music performed in listening room environments. This event is often referred to as "the world's largest gathering of house concerts" because every night there are numerous different house concerts happening all over the city. One day during the festival all of the acts come together to play a main showcase at the Palladium Theater. Even though I help during the whole week, my main role takes place during the showcase. I work the front, making sure all of the 600+ guests are entering in an organized manner, able to buy merch, drinks, and get seated harmoniously. I also help navigate the VIP's to their section. I am the go to person for all staff if any issues arise. I make sure all the volunteers are helped and have what they need, as well as security, tech, the artist's and their agents and any other special circumstances. It is a lot of work for only two paid people (me and the owner) to put on a music festival, but it is also so much fun!
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Ceo | Account Executive | Social MediaIzar Services | Social Media Marketing For Speakers, Consultants, Coaches, Mentors And You! Mar 2012 - Jan 2019iZar Services delivers social media marketing and customized virtual assistance for experts in the personal and professional development industry (consultants, business coaches, motivational speakers, etc).We offer custom solutions specifically catered to our client's industry expectations and ideal goals. Our high-end service focuses on strategy and results. Each of our experts devotes every drop of energy and passion they have to their niche within our business. We favor working with those who are serious about a long-term marketing relationship. We prefer to keep the small business feel and personal customer service for our clients. We don't sell posting frequency and task performance. We sell strategy. All the posting and performance comes free with the strategy.We pay close attention to the campaigns we run and are eager to always evolve with the times. Our eye for detail and our personal commitment to the brands we work with is how we keep our loyal clients consistently satisfied! We offer social media marketing services to speakers, consultants, coaches, authors, lawyers, therapists, non profits, and nearly any other virtual expert who works with business or personal development. We value the positive messages our clients bring to the world, and are proud to be such an essential part of spreading those messages. We work closely with our clients on the development and implementation of their marketing strategies. We collaborate often. We are innovative in the custom solutions we provide. We always stay ahead of the curve and are not afraid to be the first to try cutting edge methods. If you are looking for our type of service, and are in the personal or business development industry, send us a LinkedIn message with your details, interests, and links to your current material, and we will get back to you. -
Executive Assistant, Customer Success Specialist, Tech Support, Ui & Ux TesterShout About Us Reputation Management Software May 2018 - Oct 2018Del Mar, Ca, UsAs the Executive Assistant, I worked directly with the Operations Manager and the owner of Shout About Us. My position started as the Customer Success Specialist for our SaaS platform where I created tutorial videos and email content for triggered email campaigns. I later took on the role of performing extensive tech support, UI and UX testing. I communicated with clients when they reported issues, used admin access to resolve the issues I was able to, reported tickets to the development team on issues that were more coding related. -
Co Owner And Director Of Internet MarketingNiche Online Solutions | Full Service Internet Marketing, Social Media, Online Reputation Managament Mar 2010 - Apr 2012Niche Online Solutions - Web Development | Internet MarketingWe are a full service Web Development, and Internet Marketing company based out of North County, San Diego. We develop custom solutions for businesses who need to create and improve their online presence. Why we are different: Our service packages include all three essential components of a successful campaign:~ Development~ Design~ Internet Marketing. That means our clients do NOT need to hire 3 separate companies, which ultimately saves them money, and gets them the most streamlined results possible.Our Services:Development· Lead Generation· App Development· Social Site Creation· Custom Built Programs and Social Platforms· Blog Integration· eCommerce· Widget Development· Social Connect Integration· Database Driven Websites and Forms· HTML, CSS Design· Graphic Design· Logo Design· Custom HTML Templates for Social Media· Custom HTML Templates for Email Marketing· Custom Blog Creation· Flash Internet Marketing· Social Media· Online Reputation Management· Search Engine Optimization (SEO)· Local Search Marketing· Directory Submission· Newsletter Submission· SEO Content Development (upon special request) -
Cmo Internet Marketing | Social Media Marketing | Search Engine OptimizationSocial Epidemyk | Web Design And Development Company | Online Marketing Jul 2010 - Feb 2011Cardiff By The Sea, California, UsChief Marketing Officer at Social Epidemyk Information TechnologyI joined Epidemyk Information Tecchnology, after they had been established for 10 years, to bring in the aspect of Internet Marketing to their Development, Design Company. The new branch I was leading was called Social Epidemyk. The combined specialties of development, design, and marketing brought about rapid growth to the overall company. We had to expand and evolve to keep up with the new pace and success we were providing our clients. Social Epidemyk eventually became part of Niche Online Solutions, which is a much larger company with more capacities to deliver continual results to our clients. -
Internet Marketing CoachM2Impact | Internet Marketing For Service Contractors | Seo | Orm | Local Search Marketing Oct 2009 - Jul 2010Vista, Ca, UsInternet Marketing Coach at M2Impact, where I specialized in Social Media, Online Reputation Management, and Local Search Marketing.M2impact was an agency that offered Internet marketing services to contractors within the service industry. Since we were a niche oriented marketing company we had to use creative and innovative methods to bring about results. We used our customized marketing techniques to help modernize "old model" service companies into "new technologically advanced" contractor businesses. We address all issues surrounding SEO, Ad Campaigns, Link Building, Social Media, Link Networking, Blogs, Articles, Comparative Sites, and all other date-to-minute tactics. -
OwnerWrite Command 2005 - Jul 2009Write Command was a company I created that provided SEO content writing services to businesses. While owning and operating Write Command, I wrote hundreds of content pieces that were rich with Search Engine Optimization keyword placements and strategies. My services included: blogs, content pages, reviews, articles, newsletters, and press releases. I wrote for numerous niche industries where I used my knowledge of online traffic trends and market research to provide the best finished works. After several years of running this successful company, I picked up new interests in Internet Marketing that included more services than just SEO. Write Command had 100% satisfied clients throughout it's entire existence, and was a joy of a company to run.
Malia Smith - Client Relations And Customer Experience Manager Skills
Malia Smith - Client Relations And Customer Experience Manager Education Details
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Whittier CollegeTheater Arts -
The PrincipiaAdvanced English
Frequently Asked Questions about Malia Smith - Client Relations And Customer Experience Manager
What company does Malia Smith - Client Relations And Customer Experience Manager work for?
Malia Smith - Client Relations And Customer Experience Manager works for Listeningroomnetwork.com
What is Malia Smith - Client Relations And Customer Experience Manager's role at the current company?
Malia Smith - Client Relations And Customer Experience Manager's current role is Customer Support Professional.
What is Malia Smith - Client Relations And Customer Experience Manager's email address?
Malia Smith - Client Relations And Customer Experience Manager's email address is ma****@****ter.com
What schools did Malia Smith - Client Relations And Customer Experience Manager attend?
Malia Smith - Client Relations And Customer Experience Manager attended Whittier College, The Principia.
What skills is Malia Smith - Client Relations And Customer Experience Manager known for?
Malia Smith - Client Relations And Customer Experience Manager has skills like E Commerce, Powerpoint, Social Media, Public Speaking, Online Marketing, Online Reputation Management, Photoshop, Blogging, Google Docs, Seo, Content Strategy, Marketing.
Who are Malia Smith - Client Relations And Customer Experience Manager's colleagues?
Malia Smith - Client Relations And Customer Experience Manager's colleagues are Fran Snyder.
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