• Oversee pre-trip communications and materials for an innovative travel and remote-work startup.• Develop strategies to optimize and improve the post-sales experience and team workflows• Coordinate and track product launches• Manage CRM platform and information-sharing with trip leaders and vendors

• Triple-Threat Entertainer (Actor/Singer/Dancer) that has performed internationally• Resume includes work for Disney (Young Simba in Disney’s Award-Winning Broadway Musical “The Lion King”), CBS, Verizon, Radio Shack, NBC, The Opera Company and The Classic Shakespeare Company of Philadelphia, Royal Caribbean Cruise Lines, Columbia Pictures, and more. As a singer, has worked with an array of Grammy-winning producers and writers, and currently touring as a background vocalist for Babyface.• Member of the AEA, BMI, and SAG/AFTRA

• Conducted house showings for potential tenants• Communicated leasing policy and application requirements• Provided feedback to Member Acquisition team for new properties• Trained other Member Acquisition Associates

• Created and maintained 2018-2019 North American marketing promotional calendar and database• Researched and identified ways to improve distributor experience and product access • Enhanced knowledge management and cross-functional alignment

• Prepared C-level presentations, internal proposals, and research findings• Assisted project managers with project coordination and documentation• Led app demonstrations for at Extravaganza (convention).

• Researched best practices for employee development, and established a skill inventory for software development employees.• Reviewed summer internship applications, interviewed and selected candidates for hire.

• Provided website and livestats support for over 1000 college athletic programs.• Resolved technical complaints from the clients as they came in, in addition to receiving and relaying telephone messages.

• Assisted the staff by performing administrative duties and IT support • Approved and submitted weekly payroll for all student employees

• Communicated with parents and alumni in order to secure financial contributions for various programs and schools within Syracuse University, in addition to updating their contact information in the system.

• Assisted the Project Management team with compliance projects, and department-wide communications• Created mockups for internal and external system changes and performed 80 user acceptance tests.• Created department-wide communications and year-to-date review presentations.• Revamped file storage structure for FTC-related documentation.

• Translated technical information for Business users, and redesigned SharePoint intranet sites.• Researched marketing best practices and planned the rollout of a company communications platform. • Created one-sentence descriptions of operating companies and project teams for use on company sites and materials• Coordinated a service day for interns and provided recommendations to revamp the internship program.

• Utilized brand and fashion trend knowledge to sell premium/luxury sunglasses to a diverse customer base. • Frequently sold over $1,000 worth of merchandise including Gucci, Prada, and Ray-Ban products.

• Led a 10-person student marketing team for a mobile game startup. • Worked with the CMO to develop marketing strategy, create and order swag, plan events and special promotions.

• Provide basic in-person, and remote support and training for individuals and small businesses.• Advise clients on technology and software purchases for both Windows and Mac OS.Perform system backups, update software, and advise clients on new technology purchases.