Maliha B. Email & Phone Number

As an ambitious and energetic individual, I am passionate about helping others and making an impact through healthcare. I graduated from Lehman College, where I pursued a Bachelor of Science in Health Services Administration. During my time there, I consistently received Presidential Scholar recognition, highlighting my dedication to academic excellence.As a Fellow at The Braven Accelerator, I developed important workforce skills such as leadership, operating and managing, communicating and networking, working in teams, and problem-solving by completing a 15-week leadership and professional development course. I also designed a career plan outlining specific, short-term goals using the SMART goals method and identified possible obstacles, strengths, and support systems to help achieve each goal.I have gained valuable work experience through my roles as a Hospital Administration Intern at Brooklyn Plaza Medical Center and a Clerical Aide at Lincoln Hospital. During my internship, I participated in CEO meetings where I learned about hospital operations, budget allocation, and the importance of transparent communication for collaborative problem-solving. Additionally, I enhanced my administrative skills by gaining insights into appointment scheduling, patient billing, and check-in procedures, while also demonstrating proficiency in data management through Excel, analyzing thousands of medical records, and streamlining the recruitment process by evaluating resumes and presenting tailored candidates for efficient hiring procedures. As a Clerical Aide, I confirmed over 70 patient appointments daily through proactive calls and managed office tasks, including letter composition, due to appointment rescheduling. From these positions, I improved my communication, organizational, and customer service skills. I also demonstrated my proficiency in technology and my ability to work independently or as part of a team. In addition to my academic and professional accomplishments, I am fluent in speaking Bengali, have an intermediate speaking level in Hindi, and a beginner speaking level in Spanish.Based on my education, experience, and skills, I am seeking opportunities in the healthcare industry that allow me to apply my knowledge and skills in health services administration, leadership, communication, and problem-solving. Specifically, I am interested in administrative assistant, executive assistant, or operations management roles where I can contribute to improving organizational efficiency, patient experience, and overall quality of care.

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  City University Of New York-Herbert H. Lehman College

  3.93