Experienced E-commerce Manager with a proven track record of driving sales and growth on multiple platforms, mainly Amazon, Walmart, eBay, Etsy, and more. Skilled in social media management, brand building, and strategic campaign design.Platforms Expert: Proficient in managing operations on Major Platforms: Amazon, Walmart, eBay, Etsy & Wayfair.Key Responsibilities: • Develop and implement successful e-commerce strategies. • Manage social media platforms and run targeted advertising campaigns. • Increase website traffic and boost conversion rates. • Build brand loyalty and enhance customer satisfaction. • Analyze data and create action plan to optimize performance and drive growth for all quarters. • Manage inventory and supply chain for efficient operations. • Lead and developed high-performing e-commerce teams. • Establish KPIs and maintain them.Notable Achievements: • Scaled brands from zero to six-figure sales on Amazon, Walmart, eBay. • Rescued struggling brands and transformed them into thriving businesses. • Enhanced sales through effective PPC management and promotions. • Streamlined operations for increased efficiency and cost-effectiveness. • Developed and ran successful to build loyalty programs. • Streamlined inventory forecasting and supply chain processes of Omnichannel brands. • Built strong relationships with platform teams to secure access to exclusive programs. • Achieved six-figure sales on Amazon brands. • Successfully launched and grew brands across various product categories (e.g., beauty, food, electronics). • Successfully Reinstated Amazon, Walmart and eBay accounts for clients.

As a Service Desk Officer, I provided technical assistance to agents and their customers, ensuring seamlessoperations and resolving system-related issues. Additionally, I communicated with global payout partnersto address technical concerns and manage transactions effectively.Key Responsibilities:• Troubleshooting agents' system-related issues• Managing agents' account balances• Manual processing of transactions with African payout partners (Earthport, Wali)• Balancing the company's accounts in payout countries worldwide• Generating daily internal reports• Ensuring compliance with suspicious activity transactions• Conducting system analysis for continuous improvements on a weekly basis• Providing customer support for agent customers• Liaising with country heads to address issues requiring their approvalNotable Achievements:• Successfully streamlined technical support processes, resulting in improved efficiency and customersatisfaction.• Implemented enhanced compliance measures to mitigate risks associated with suspicioustransactions.• Collaborated with global pay

As the Branch Manager at Rotana Beach Resort in Salalah, I spearheaded all operational facets of ourcompany's presence within the resort premises.Key Responsibilities:• Coordinating with the hotel for airport pick-up and drop-off schedules• Arranging tours for hotel guests and walk-in tourists• Managing the rental car service, including vehicle health and maintenance• Addressing staff needs and ensuring smooth branch operations• Upholding service quality standards to meet guest expectations• Providing personalized pick-up and delivery services for political VIPs, such as ministers visiting thehotel for official visitsNotable Achievements:• Achieved a remarkable 130% increase in branch business during my tenure, showcasing adeptmanagement and strategic planning skills.• Successfully maintained high service standards, fostering positive guest experiences and satisfaction.• Streamlined logistics for airport transfers and tours, enhancing efficiency and customer service.• Implemented robust vehicle maintenance protocols, guaranteeing fleet reliability and safety.• Delivered exceptional support for VIP guests, bolstering the hotel's reputation and customer relations.

In a critical period of transition, I assumed the responsibilities of both Accountant and Finance Managerdue to the departure of the incumbents. This role demanded rapid adaptation and comprehensiveoversight of the school's financial operations. My tenure was marked by diligent management of financialprocesses, enhancement of operational efficiencies, and strategic financial planning. Key contributions and achievements include:• Financial Management: Spearheaded the management of school finances, including oversight of pettycash for various ongoing projects, ensuring efficient allocation and utilization of resources.• Audit and Compliance: Conducted thorough internal audits to streamline financial records, maintainingimpeccable standards of accuracy and compliance.• Payroll Administration: Compiled and processed salary sheets for staff, coordinating with banks toensure timely and accurate salary disbursement.• Strategic Liaison: Worked closely with the country head for the verification and approval of newprojects, playing a pivotal role in the maintenance and functional upgrades of the schoolinfrastructure.• Leadership in Governance: Acted as a key presenter in Board meetings, effectively communicatingfinancial statuses and project updates, and diligently followed up on Minutes of the Meeting (MOMs)to guarantee the execution of board decisions.• System Implementation and Management: Implemented and managed tuition fee operations using anOracle-based online system, enhancing the efficiency and accessibility of financial transactions forthe entire school community.This role not only underscored my ability to manage financial operations during challenging transitions butalso demonstrated my capacity for leadership, strategic financial planning, and effective communicationwith multiple stakeholders.