Malik Othman Email & Phone Number

Jeddah, Makkah Region, Saudi Arabia

Key Account Manager

Makkah&Taif

Collection&Credit Manager ( Makkah &Taif Cities Business Unit )  Member of the Policies and Procedures Group for the management of Collection & Credit on the Company to prepare it,  Establishing the Collection & Credit Management in MTCBU.  Collection of invoices value and debts from all customers in Makkah & Taif ( Com, Res, Gov, Royal, FS & Ev's )  Communicate with all government Ministries and follow up collection of debts.  Cut off services on defaulting customers and pursue them until payment.  Management of more than 50 employees in the collection Dep.  Follow-up collection from Royal & VIP Customers.  Establish agreements with third parties to ensure collection of debts (Municipality, SEC……etc)  Follow-up contractor of Connect & Disconnect services.

Al-Taief, Makkah Region, Saudi Arabia

IT Applications Manager ( Makkah &Taif Cities Business Unit )  IT Manager in Hajj season 2011, 2012. 2013  My responsibilities are included to operation and ensure the continued new programs in NWC.  Develop a policy and procedures for managing applications.  Development sites in terms of technical (Sites survey).  IT Projects Manager for Customers services.  Project Manager for Altitude system in Makkah and Taif. (To customers services).  Project Manager for Ghadeer system in Makkah and Taif. (To customers services).  Project Manager to implement the ERP system in Makkah and Taif.  Implemented of interim solutions for Finance, HR and Procurements(peach tree application , Orange application and process Maker application).  Services request from telecommunications companies.  Meeting with companies to choose the best provide services.  Follow-up the contractors before and during projects implementation.

Jeddah

 Services manager for Customers services sector in terms of technically.  Provide & implement the IT solution for CS.  Project Manager for Queue Management system in all kingdom (To customers services).  Project Manager for signage system in all kingdom (To customers services).  Project Manager for Self Service Machine in all kingdom (To customers services).  Supervisor for computers contractor for PC's & maintenance.  Domain Controller operation management for WOA OU.  Administrator for MacAfee antivirus servers EPO (EPOLICY ORCHESTRATOR CONSOL) in WOA area.  Manage Exchange server for Jeddah group.  SAP Project Team – Leader.  Development sites in terms of technically.  Meeting with companies to choose the best to provide services.  Follow-up contractors before and during projects implementation. Member of the SMO team ( Service Management Office )  Member of the team management services for a certificate of ISO 2000  Wide experience in Microsoft Windows plate forms ( Win XP – Win vista –Win 7- Win server 2003 – Office XP – Office 2003 – Office 2007-office 2010 )