• Responsible for processing account opening, checking account opening documents, verify documents with various resources. • Ensure completeness of documentation of account opening and transaction processing.• Approval (as per DOA) and supervision of daily transactions relating to Metals purchased / sale.• Managing and maintaining all processes and procedures related to maintain check and balance upon front end working, customer due diligence, supply chain etc.• Providing supervision regarding DMCC Guidelines and Protocols in order to work smoothly under DMCC regulations.• Maintaining check and balance on transaction processing, voucher completion with necessary documentation and ID’s and maintain reports for balancing and checking prospective.• Providing support in internal and external audits• Monitoring entries and account opening closely and ensuring their accuracy and transparency.• Checking customer details and transactions under AML Policy and try to judge and control Money Laundering according to policies.• Raising STR’s if anything feel suspicious prevent from any kind of operational / financial loses.• Follow up with customers regarding their incomplete or expired documentation.

• Responsible for smooth Counter Services with a view to achieve timely and accurate processing of transactions in a professional environment. • Ensure balancing of cash.• Approval (as per DOA) and supervision of daily transactions relating to cash and cheque deposits/ withdrawals, sale / purchase of prize bonds, Internal transfers, PO/DDs/ MT/TT including clearing and collection items etc. • Managing and maintaining all processes and procedures related to lockers as well as carrying out all customer requests. • Entries in suspense account must be monitored closely and ensure that suspense account is nullified at day-end (if otherwise, is backed-up with proper documentation / approvals) • Approve / authorize on system / Jointly sign all transactions / utility bills above TSOs/ GBOs assigned limit• Check and take decision on suspicious transactions• Authorization of scanned signatures on new accounts and updation (if any) in the system• Manage/ supervise the surrendering of excess cash (above the vault limit) and soiled / cut notes with Cash House on weekly or need basis• Checking and signing off the proof sheet against the source tickets• Act as the custodian of ATM / Smart card/ VDC’s and deliver the same to the customer as per Bank’s policy.• Act as the joint custodian / receiver of the cheque books from NIFT rider. Ensure verification of the cheque books and noting of their serial numbers on the requisition slips.• KYC/ AML compliance & maintenance of relative record e.g. high valve transactions - Ensure that the entries in HO reconciliation are at bare minimum • Management of Dormant/ unclaimed deposits & compliance of SBP requirements thereof.• Responsible for zakat deduction and affidavit record

• Cash department and related activities (Deposit/Withdrawals/ATM delivery/Captured cards maintenance and delivery/ATM queries/M net Claims)• Maintenance of ATM and CDM (daily replenishment and book-keeping)• Remittances• Issuance of Pay orders, Demand Drafts and traveler cheques• Processing of Account opening and related customer instructions• Clearing and Collection of cheques• Processing of internal transfers• Issuance and delivery of Cheque books• Maintenance of over-night cash and ATM limits• Maintenance of all safe, vault and grill keys and combinations• Lodgement of duplicate keys and safe custody maintenance